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NAFA Maintenance Management questions with complete solutions
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NAFA Maintenance Management questions with complete solutions
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NAFA Maintenance Managementquestions with complete solutions
1.1.1 What are the various actions associated with vehicle maintenance. (p. 8) - correct answer
✔✔inspection, lubrication, adjustment, cleaning, testing, and replacing components that have failed or
are on the verge of failure
1.1.2 Define preventive maintenance (p. 8) - correct answer ✔✔Services and/or checks scheduled based
on measurable intervals which are designed to keep vehicles and equipment functioning properly
.1.3 Define demand or breakdown maintenance. (p. 8) - correct answer ✔✔On an unscheduled basis,
which is referred to as demand, or breakdown maintenance.
.1.4 Define motor vehicle maintenance, (p. 9) - correct answer ✔✔inspection, lubrication, adjustment,
cleaning, testing, and replacing components that have failed or are on the verge of failure
1.1.5 What impact does lack of maintenance have on the vehicles? (p. 9) - correct answer ✔✔If
maintenance is not performed on a periodic basis, the life-span of the vehicles will be reduced, requiring
their replacement or that of their more costly systems/ components at a date earlier than should be
expected.
1.1.6 What impact does lack of maintenance have on the drivers? (p. 9) - correct answer ✔✔Employees
using the vehicles will be greatly inconvenienced, their productivity will drop, a work backlog will
invariably develop and the vehicle maintenance personnel may be blamed.
1.1.7 What impact does lack of maintenance have on the vehicle maintenance department? (p. 9) -
correct answer ✔✔The workload of the maintenance department will be characterized by extreme
peaks and valleys, requiring overtime or temporary help to reduce the peaks. During the 8 valley periods,
portions of the maintenance workforce will be idle.
1.1.8 What impact does lack of maintenance have on budget forecasting? (p. 9) - correct answer ✔✔will
be unable to forecast maintenance budget, not only from a personnel aspect, but from an outlay of cash
of parts and supplies
, 1.1.9 What impact does a thorough maintenance program have on vehicle remarketing? (p. 9) - correct
answer ✔✔When the time comes to replace vehicles, those with accurate, proven PM records may sell
for more than those without.
1.2.1 What are the two major components of a PM program?(p. 10) - correct answer ✔✔A checklist of
maintenance actions that need to be performed periodically, and the interval or frequency with which
these actions are performed
1.2.2 List six principal sources for determining maintenance actions. (p. 13) - correct answer ✔✔1.
manufacturer's list of recommended maintenance actions. 2. Our past experiences 3. The operating
environment 4. Records of unscheduled maintenance should be examined. A)Individual Vehicle Records
B)Vehicle Class Records 5. distinguish an unscheduled repair from an emergency repair
1.2.3 What are two primary factors for determining service intervals? (p. 12) - correct answer ✔✔Time
and Mileage
1.2.4 When would fuel consumption be the preferred factor for determining PM interval? (p. 14) -
correct answer ✔✔In fleets with an extraordinary amount of time idling
1.2.5 Why would fuel consumption be important to PM scheduling? (p.14 - correct answer ✔✔Fuel
consumption standards can be utilized for vehicles that incur significant or regular idle time, but are not
equipped with hour meters (most light duty vehicles). Pre-set intervals are an option where vehicle use
is very structured or just the opposite, when use is very sporadic.
1.2.6 How does a good PM program impact warranty recovery? (p. 12) - correct answer ✔✔Failure to
follow manufacturer guidelines may result in loss of warranty and/or loss of goodwill warranty policy
adjustments beyond standard warranty parameters.
1.2.7 What is the objective of predictive maintenance? (p. 15) - correct answer ✔✔By performing
services and replacing components before a failure occurs
1.2.8 What financial impact does maintaining to severe service levels vs. normal levels have? (p. 14) -
correct answer ✔✔An increase in PM cost and a Decrease in Breakdown repairs
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