Cintas SSR Questions and Answers with Verified
Solutions 100% Correct | Graded A+
What does CRF stand for? - ANSWER Customer Request Form
How many times can you Prior Service an account without GM approval -
ANSWER Two Times
When should you start discussing AR with a customer - ANSWER at 30 Days
Which of the following are NOT typical uniform customer buying motives -
ANSWER Casual Fridays
How often must you complete Smith Driver Training refresher training? -
ANSWER Quarterly
Which of the following is NOT one of the 5 Keys to Smith Driver's Training? -
ANSWER Detect Problems Early
What makes up the total inventory of the customer's physical inventory? -
ANSWER Garments in Cintas Possession + Garments in the customers
possession
Which of the following are not components that make up Accounts Receivable
fund? - ANSWER 45 Day Past Due
, What is the minimum expectation for your Accounts Receivables - ANSWER 5%
Who is ultimately responsible for the quality of the appearance and upgrading of
the garments? - ANSWER SSR
What is the maximum you can achieve on your net billings? - ANSWER 100%
If a customer only returned 90 out of 100 shop towels they rented what should
you do? - ANSWER Notify the customer you will bill them for 10 missing shop
towels at their LR rate
Which of the following is NOT a standard delivery frequency? - ANSWER Every
3rd week
What does G.R.F. stand for? - ANSWER Garment Request Form
What is out of service garments? - ANSWER Garments returned to the
stockroom for cleaning, grading and storage until requested from a customer
What two items should an SSR have with them? - ANSWER Notebook and Pen
What is a good alternative to measuring a customer? - ANSWER Provide size
samples to try on
What is the Standard term of the Cintas Service Agreement? - ANSWER 60
Months
Solutions 100% Correct | Graded A+
What does CRF stand for? - ANSWER Customer Request Form
How many times can you Prior Service an account without GM approval -
ANSWER Two Times
When should you start discussing AR with a customer - ANSWER at 30 Days
Which of the following are NOT typical uniform customer buying motives -
ANSWER Casual Fridays
How often must you complete Smith Driver Training refresher training? -
ANSWER Quarterly
Which of the following is NOT one of the 5 Keys to Smith Driver's Training? -
ANSWER Detect Problems Early
What makes up the total inventory of the customer's physical inventory? -
ANSWER Garments in Cintas Possession + Garments in the customers
possession
Which of the following are not components that make up Accounts Receivable
fund? - ANSWER 45 Day Past Due
, What is the minimum expectation for your Accounts Receivables - ANSWER 5%
Who is ultimately responsible for the quality of the appearance and upgrading of
the garments? - ANSWER SSR
What is the maximum you can achieve on your net billings? - ANSWER 100%
If a customer only returned 90 out of 100 shop towels they rented what should
you do? - ANSWER Notify the customer you will bill them for 10 missing shop
towels at their LR rate
Which of the following is NOT a standard delivery frequency? - ANSWER Every
3rd week
What does G.R.F. stand for? - ANSWER Garment Request Form
What is out of service garments? - ANSWER Garments returned to the
stockroom for cleaning, grading and storage until requested from a customer
What two items should an SSR have with them? - ANSWER Notebook and Pen
What is a good alternative to measuring a customer? - ANSWER Provide size
samples to try on
What is the Standard term of the Cintas Service Agreement? - ANSWER 60
Months
