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Business Process Integration - 2019

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Summary of Business Process Integration - 2019

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  • March 2, 2020
  • 32
  • 2019/2020
  • Other
  • Lelli
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BPI

Index
BPI..........................................................................................................................................................1
Lecture 1.............................................................................................................................................3
The need for integration.................................................................................................................3
Three integration waves.................................................................................................................3
Business process redesign (BPR) and integration...........................................................................3
Lecture 1b – the world of e-Business..................................................................................................4
Electronic commerce......................................................................................................................4
Types of e-Commerce.....................................................................................................................4
Electronic Business.........................................................................................................................4
E-Commerce vs. E-Business............................................................................................................4
Internet-based e-Business..............................................................................................................4
Characteristics of e-Business..........................................................................................................4
e-Business Roles & their challenges................................................................................................5
e-Business requirements................................................................................................................5
Advantages of Electronic Business..................................................................................................6
Inhibitors of Electronic Business.....................................................................................................6
Lecture 2 – e-Business relationships...................................................................................................7
Modelling interdependent business activities................................................................................7
Value chains....................................................................................................................................7
Supply chain....................................................................................................................................8
Value chain analysis........................................................................................................................8
Lecture 2 – Business processes...........................................................................................................8
Business processes & their management.......................................................................................8
Business processes & Workflows....................................................................................................9
Characteristics of Business processes.............................................................................................9
Types of Business processes/workflows.........................................................................................9
Lecture 2 – Relationships....................................................................................................................9
Types & characteristics of e-Business relationships........................................................................9
Our toolbox so far.........................................................................................................................10
Lecture 3 – e-Business Technological Infrastructure........................................................................12
e-Business technical infrastructure...............................................................................................12
Lecture 4A – e-Business Networks....................................................................................................16

1

, Lecture 4B – Enterprise Application Integration (EAI)......................................................................19
Lecture 5 – e-Business Integration...................................................................................................22
UML – Lecture......................................................................................................................................25
Video................................................................................................................................................31
Use case diagram..............................................................................................................................31
Class diagrams..................................................................................................................................31
Sequence diagram............................................................................................................................32




2

,Lecture 1
Business function is an activity that a company performs,
 which may be carried out by one or more departments and
 may be organized hierarchically (for example order management, marketing, selling,
finances, product design).

Business processes are the complete and coordinated set of collaborative activities
 that respond to a business requirement for action,
 that deliver value to customers (for example when purchasing a certain product).

The need for integration
• Business drivers: business demands  how to use your sources in a better way, so that you
become more competitive.
• Technology drivers: new technologies emerge  you can make products in a more efficient way.

Business process integration (BPI)
is the techniques and mechanisms for managing the movement of data, and
the invocation of processes in the correct and proper order
to support the management and execution of common processes that exist in and
between applications.


Three integration waves
• Legacy integration: integrating legacy systems
• EAI (A2A): the use of computer systems’ architectural principles to integrate a
set of enterprise computer applications.
• BPI (B2B): not only internally integrate enterprise computer applications but
also externally.

Business process redesign (BPR) and integration
• Designing a business process model was first step in BPR;
• BPR: organizational effectiveness and efficiency;
• BPI goes beyond organizational retooling of processes aiming at:
o integration of internal with external processes
o process models are used to specify cross-organizational process requirements


Lecture 1 - take away message (given after class exercise)
• No single software can be used for everything
• Different systems overlap in functionalities
• Systems can be categorized in:
o Customer Relationship Management (CRM)
o Web Selling
o Ordering
o Finance/Accounting/Management




3

, Lecture 1b – the world of e-Business
Electronic commerce
Electronic-Commerce: The buying and selling of information, products and services via the Internet
and the World Wide Web.

Types of e-Commerce
 Business-to-Consumer: E-commerce between organizations and individual consumers
 Business-to-business (e-Business): E-commerce between businesses
o Accounts for a much larger portion of e-commerce than business-to-consumer.
 Business-to-administration
 Consumer-to-administration

Electronic Business
Electronic-Business: The conduct of transactions by means of electronic communications networks
(e.g., via the Internet and/or possibly private networks) end-to-end.

E-Commerce vs. E-Business
Compared with e-Commerce, e-Business is a more generic term,
 it refers not only to information exchanges related to buying and selling but also
 to servicing customers & collaborating with business partners, distributors & suppliers.
 It implies Business Process Integration!

e-Business processes are integrated end-to-end across the company, with key partners, suppliers and
customers & can respond with flexibility and speed to customer demands and market opportunities.
Companies link their internal and external processes more efficiently & flexibly, work more closely
with suppliers to satisfy the needs & expectations of their customers.

Internet-based e-Business
Reasons for firms to create the ability to exchange transactions over the Internet:
 The Internet is a publicly accessible network with few geographical constraints. Its largest
attribute, large-scale connectivity (without the need to have special company networking
architecture) is a seedbed for growth of a vast range of business applications.

 The Internet global inter-network connections offers the potential to reach the widest
possible number of trading partners of any viable alternative currently available.

Characteristics of e-Business
e-Business is about integrating external company processes with an organization’s internal business
processes:
 Collaborative product development.
 Collaborative planning, forecasting and replenishment.
 Procurement and order management.
 Operations and logistics.

Customer Relationship Management (CRM) systems: “front-office” systems that help the enterprise
deal directly with their customers. CRM integrates & automates customer-serving processes within a
company (personal information gathering & processing, and self-service throughout the supplying
company in order to create value for the customer).



4

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