MGT 330 Chapter 9 Exam Questions with Verified Answers Latest Update (Rated A+)
Managers are often referred to as: - Answers decision makers
_____ is a vital part of good management because decisions determine how the organization solves its problems, allocates resources, and accomplishes its go...
Managers are often referred to as: - Answers decision makers
_____ is a vital part of good management because decisions determine how the organization solves its
problems, allocates resources, and accomplishes its goals. - Answers Good decision making
Which of the following is a choice made from available alternatives? - Answers Decision
Mark, a production manager at Kaylie's Kookware, recently chose to schedule his workers to work
overtime. His alternative was to hire more workers. He is now monitoring the consequences of his
choice. This is an example of _____. - Answers decision-making
_____ refers to the process of identifying problems and then resolving them. - Answers Decision-making
_____ decisions are associated with decision rules. - Answers Programmed
Programmed decisions are made in response to _____ organizational problems. - Answers recurring
Bierderlack has a policy that states that more than three absences in a six-month period shall result in a
suspension. Colleen, the manager, has just decided to suspend one of her shift employees for violating
this policy. This is an example of: - Answers a programmed decision.
Nordstrom Department store's "No questions asked - Return's Policy" is an example of a(n): - Answers
programmed decision
If your instructor has an attendance policy, she/he is using a(n): - Answers programmed decision.
Nonprogrammed decisions are made in response to situations that are: - Answers unstructured.
Examples of nonprogrammed decisions would include the decision to: - Answers develop a new product
or service.
Good examples of _____ decisions are strategic decisions. - Answers nonprogrammed
When a small community hospital decides to add a radiation therapy unit, it is considered a: - Answers
nonprogrammed decision.
Two area banks, Bank A and Bank B, decided to merge their operations. This is an example of a: -
Answers nonprogrammed decision.
At the start of every shift, Carl, a delivery truck driver, plans out his route based on the addresses that
he will be visiting to drop off packages. This can best be described as what kind of decision? - Answers
Programmed
Associated with the condition of _____ is the lowest possibility of failure. - Answers certainty
, Which of the following means that all the information the decision-maker needs is fully available? -
Answers Certainty
Bobby, a product manager, wants to increase the market share of his product. He is unsure about how
to go about it, not knowing for sure how costs, price, the competition, and the quality of his product will
interact to influence market share. Bobby is operating under a condition of _____. - Answers uncertainty
Under conditions of _____, statistical analyses are useful. - Answers risk
Which of the following means that a decision has clear-cut goals and that good information is available,
but the future outcomes associated with each alternative are subject to chance? - Answers Risk
_____ means that managers know which goals they wish to achieve, but information about alternatives
and future events is incomplete. - Answers Uncertainty
When managers know which goals they wish to achieve, but information about alternatives and future
events is incomplete, the condition of _____ exists. - Answers uncertainty
Which of the following has the highest possibility of failure? - Answers The condition of ambiguity
The four positions on the possibility of failure scale include certainty, risk, ambiguity, and _____. -
Answers uncertainty
_____ is by far the most difficult situation for a decision-maker. - Answers Ambiguity
Which of the following means that the goals to be achieved or the problem to be solved is unclear,
alternatives are difficult to define, and information about outcomes is unavailable? - Answers Ambiguity
The condition under which ambiguity occurs is when: - Answers alternatives are difficult to define
_____ decisions are associated with conflicts over goals and decision alternatives, rapidly changing
circumstances, fuzzy information, and unclear links among decision elements. - Answers Wicked
During the fallout of the global financial crisis of the late 2000s, finance companies had to make
important decisions in a highly ambiguous environment. The decision to buyout failed banks could best
be described as what type of decision? - Answers Wicked decision problem
The classical model of decision making is based on _____ assumptions. - Answers economic
Riley is a manager at the Tinker Tools. She is expected to make decisions that are in the organization's
best economic interests. Her decisions should be based on which of the following models? - Answers
The classical model of decision making
Which of these assumptions are included in the classical model of decision making? - Answers The
decision-maker strives for conditions of certainty.
Which approach defines how a decision-maker should make decisions? - Answers Normative
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