,1. Multiple Choice: What is the primary role of human resource
management in healthcare administration?
a) Staffing
b) Policy-making
c) Financial management
d) Patient care
Correct Answer: a) Staffing
Rationale: The primary role of HRM in healthcare is to ensure
that the organization is properly staffed with qualified, competent
individuals to deliver patient care.
2. Fill-in-the-Blank: The ________ model is a strategic approach
in HRM that emphasizes the alignment of HR policies with
organizational goals.
Correct Answer: Congruence
Rationale: The congruence model is used in HRM to align HR
policies with the strategic objectives of the organization, ensuring
that all HR activities support the overarching goals.
3. True/False: In healthcare administration, the concept of
'cultural competence' is only applicable to clinical staff.
Correct Answer: False
, Rationale: Cultural competence is important for all staff
members in healthcare administration as it affects how services
are delivered and received by patients from diverse backgrounds.
4. Multiple Response: Which of the following are key
components of effective workforce planning in healthcare?
a) Identifying future workforce requirements
b) Developing retention strategies
c) Implementing immediate hiring freezes
d) Creating succession plans
Correct Answers: a) Identifying future workforce requirements,
b) Developing retention strategies, d) Creating succession plans
Rationale: Effective workforce planning involves anticipating
future needs, retaining current staff, and preparing for leadership
transitions, but not necessarily implementing hiring freezes.
5. Multiple Choice: Which legislation primarily governs labor
relations in healthcare settings?
a) The Affordable Care Act
b) The Health Insurance Portability and Accountability Act
(HIPAA)
c) The National Labor Relations Act (NLRA)
d) The Occupational Safety and Health Act (OSHA)
, Correct Answer: c) The National Labor Relations Act (NLRA)
Rationale: The NLRA governs labor relations and the rights of
employees to organize and bargain collectively in the United
States, including in healthcare settings.
6. Fill-in-the-Blank: The process of ensuring that employees'
abilities and skills are utilized effectively is known as ________.
Correct Answer: Talent management
Rationale: Talent management is the process of developing,
retaining, and effectively using human capital within an
organization.
7. True/False: Job analysis in healthcare HRM is only concerned
with the responsibilities of medical personnel.
Correct Answer: False
Rationale: Job analysis covers all roles within healthcare,
including administrative and support staff, to ensure that all job
descriptions accurately reflect the duties and responsibilities
required.
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