deliverable) is appropriate. Appropriateness might be defined subjectively or objectively in
different circumstances. The implication is that assurance will have a level of independence from
that which is being assured.
baseline
Correct Answer: A reference level against which an entity is monitored andcontrolled.
benefit
Correct Answer: The measurable improvement resulting from an outcome perceivedas an
advantage by one or more stakeholders, and which contributes towards one or more
organizational objective(s).
benefits management
Correct Answer: The identification, definition, tracking, realization and optimization ofbenefits
within and beyond a programme.
benefits register
Correct Answer: Summary document that contains key information from the benefitprofiles.
best practice
, Correct Answer: A defined and proven method of managing events effectively.
border
Correct Answer: The time-bound limitations of a tranche, i.e. when end-of-tranchereviews are
held and the programme receives endorsement to move into the next tranche.
boundary
Correct Answer: The scope of what a programme will cover; the extent of itsinfluence and
authority.
business as usual (BAU)
Correct Answer: The way the business normally achieves its objectives.
business case management
Correct Answer: The manner in which a programme's rationale, objectives, benefitsand risks are
balanced against the financial investment, and how this balance is maintained, adjusted and
assessed during the programme.
business change authority
Correct Answer: An individual who represents a group of business change managers,similar to a
senior BCM or business change sponsor.
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