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BSNS 115 EXAM QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS VERIFIED

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BSNS 115 EXAM QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS VERIFIED Techniques to achieve business goals SCM, CRM ES What is information science? The study of information and its role within organisations interests of information science - The manner in which information is collected, stru...

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  • November 16, 2024
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  • 2024/2025
  • Exam (elaborations)
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BSNS 115 EXAM QUESTIONS AND ANSWERS WITH

COMPLETE SOLUTIONS VERIFIED


Techniques to achieve business goals

SCM, CRM ES

What is information science?

The study of information and its role within organisations

interests of information science

- The manner in which information is collected, structured, stored and received

-How information is communicated using various techniques

-The role information plays in making strategic decisions

Data

Raw facts, no context, meaningless

Information

Processed and Contextualised Data

Knowledge

Understood Information

- Provides contextual information for business intelligence

Business Intelligence

... collective information - about your customers, your competitors, your business

partners, your competitive environment, and your own internal operations that gives you

the ability to make effective, important, and often strategic business decision

,Information Quality

Timeliness, Location, Form, Validity

Timeliness

- Is information available whe needed?

-Does the information accurately reflect the time period being considered

Simpsons paradox

When the aggregation of data creates false trends (appears in data and reverses or

disappears when aggregated

Location

-Is the information easily accessed?

-Important to modern business

Form

-Is the information appropriately presentated? e.g. textual, graphics, audio

-Is it error-free (Gargage in = Garbage out)

-Is the information fit for purpose

Validity

-Closely related to form

-is the information credible?

e.g. what checks have been performed, missing values, noise?

Information Flow - Up and Down

Up - To Bosses - Current State of the Organisation

Down - To Managers - Strategies, goals and directives

Information Flow - Horizontal

, Between functional business units and work teams

Information Flow - In and Out

Customers, suppliers and other partners

Organisational Views of Information

Internal, External, Objective and Subjective

Fine Grain Information

Specific information

Operational

aggregated into course grain information

Preferable to store

Course Grain Information

Information describing an aggregation of concepts

Strategic

Non-specific (cannot be decomposed into fine-grained)

Used for decision making

Why are manual processes inadequate?

Slow, error prone, information is hard to access and decision making is impaired

Problem to Decision Model

PROBLEM - gather - DATA - processing + context - INFORMATION - analyse +

summarise - BUSINESS INTELLIGENCE - understand - KNOWLEDGE - invoke -

DECISION

Information Systems

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