CVS Pharmacy Questions and Answers | Latest Version | 2024/2025 | Already Passed
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Course
CVS Pharmacy
Institution
CVS Pharmacy
CVS Pharmacy Questions and Answers |
Latest Version | 2024/2025 | Already
Passed
What is the primary role of a CVS pharmacy technician?
A CVS pharmacy technician assists pharmacists in dispensing medications, managing
inventory, providing customer service, and ensuring prescriptions are f...
CVS Pharmacy Questions and Answers |
Latest Version | 2024/2025 | Already
Passed
What is the primary role of a CVS pharmacy technician?
✔✔ A CVS pharmacy technician assists pharmacists in dispensing medications, managing
inventory, providing customer service, and ensuring prescriptions are filled accurately.
How can a CVS pharmacy technician ensure patient confidentiality?
✔✔ By adhering to HIPAA guidelines, securing patient information, and only sharing
information with authorized personnel, a pharmacy technician can maintain confidentiality.
What are the basic steps involved in filling a prescription at CVS?
✔✔ The prescription is verified, the medication is prepared and labeled, and the pharmacist
reviews it before it is handed over to the customer.
How does CVS handle medication storage and security?
✔✔ CVS follows strict protocols for storing medications, especially controlled substances, in
secure areas to prevent theft or misuse and ensure proper inventory management.
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, What should a pharmacy technician do if a customer asks for over-the-counter advice?
✔✔ The pharmacy technician should provide basic information about the product, but refer the
customer to the pharmacist for detailed medical advice or concerns.
Why is it important for CVS pharmacy technicians to stay updated on new medications?
✔✔ Staying updated allows pharmacy technicians to provide accurate information, prevent
medication errors, and ensure safe medication management for patients.
How does CVS ensure the accuracy of prescriptions?
✔✔ CVS ensures prescription accuracy through verification systems, pharmacist reviews, and
cross-checking with patient records to prevent errors.
What steps does CVS take to prevent medication errors?
✔✔ CVS implements double-checking processes, staff training, and error-reporting systems to
minimize the risk of medication errors and ensure patient safety.
What role does customer service play in a CVS pharmacy?
✔✔ Providing excellent customer service at CVS ensures patient satisfaction, trust, and a
positive experience, which can lead to customer loyalty and retention.
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