MGT521 CHAPTER 4- 4ED TEST BANK QUESTIONS
AND ANSWERS UPDATED 2024 - 2025
According,, to,, the,, book,,, past,, experiences,, may,, cause,, employees,, to,, react,, to,, change,, in,, what,,
ways?
a.,, with,, blind,, acceptance
b.,, with,, urgency
c.,, with,, compliance
d.,, with,, cynicism,, ,, ANS,, -,, ,, d.,, with,, cynicism
What,, is,, the,, main,, reason,, that,, change,, management,, programs,, often,, fail?
a.,, Despite,, a,, shared,, awareness,, of,, the,, change,, vision,,, no,, one,, wants,, to,, change,, their,, routine.
b.,, There,, is,, confusion,, about,, why,, change,, is,, needed,, and,, what,, needs,, to,, change.
c.,, Employees,, hear,, too,, much,, information,, about,, the,, change,, and,, get,, bored.
d.,, The,, change,, program,, isn't,, right,, for,, the,, organization.,, ,, ANS,, -,, ,, b.,, There,, is,, confusion,,
about,, why,, change,, is,, needed,, and,, what,, needs,, to,, change.
What,, is,, responsibility,, diffusion?
a.,, when,, there,, is,, sufficient,, responsibility,, to,, go,, around
b.,, when,, responsibility,, is,, subdivided,, so,, granularly,, that,, it,, is,, difficult,, to,, return,, completed,,
tasks,, to,, one,, cohesive,, final,, product
c.,, when,, people,, feel,, stressed,, but,, no,, one,, is,, entirely,, sure,, what,, their,, responsibilities,, are
, d.,, when,, no,, one,, does,, anything,, because,, everyone,, assumes,, someone,, else,, will,, act,, ,, ANS,, -,, ,,
d.,, when,, no,, one,, does,, anything,, because,, everyone,, assumes,, someone,, else,, will,, act
At,, the,, beginning,, of,, a,, change,, project,,, at,, what,, point,, should,, leaders,, engage,, others,, in,,
discussing,, how,, to,, move,, forward?
a.,, Once,, the,, leaders,, have,, a,, town,, hall,, meeting,, arranged,, and,, a,, catchy,, vision,, that,, will,, drive,,
action.
b.,, Once,, everyone,, in,, the,, organization,, understands,, the,, problem,, and,, has,, given,, their,, input,,
on,, how,, to,, react.
c.,, Develop,, a,, shared,, understanding,, about,, the,, need,, and,, vision,, for,, the,, change.
d.,, Once,, the,, situation,, is,, so,, dire,, the,, organization,, has,, no,, other,, choices.,, ,, ANS,, -,, ,, c.,, Develop,,
a,, shared,, understanding,, about,, the,, need,, and,, vision,, for,, the,, change.
In,, order,, to,, foster,, an,, understanding,, of,, the,, need,, for,, change,,, change,, leaders,, should,, do,,
which,, of,, the,, following?
a.,, Analyze,, internal,, and,, external,, data,, and,, understand,, the,, perspectives,, of,, stakeholders.
b.,, Engage,, the,, marketing,, team,, to,, communicate,, the,, vision,, and,, plan,, clearly.
c.,, Persuade,, everyone,, to,, adopt,, their,, point,, of,, view,, so,, they,, have,, complete,, buy-in.
d.,, Work,, to,, understand,, how,, they,, compare,, against,, competitors,, so,, that,, they,, can,, put,, the,,
need,, for,, change,, in,, a,, larger,, context.,, ,, ANS,, -,, ,, a.,, Analyze,, internal,, and,, external,, data,, and,,
understand,, the,, perspectives,, of,, stakeholders.
What,, situation,, makes,, it,, easiest,, to,, instigate,, change?