Question: Of the four roles of management, controlling covers which of the following
actions: - Answers -Monitoring actual to standard work performance
Question: The performance of the product as viewed by the customer is ultimately the
most important measure of __________. - Answers -Product quality
Question: To reduce variation, minimize defects, and to shorten cycle time are
considered __________ goals. - Answers -Quality
Question: Defect prevention is the __________ of the four types of quality costs. -
Answers -Most cost effective
Question: A history of dependability and customer satisfaction should be considered
when __________. - Answers -Evaluating a potential supplier
Question: A worker should __________ any time the worker notices a minor quality
problem that is not critical to product function or performance. - Answers -Notify the
supervisor to determine the correct action to take
Question: An employee should report to their supervisor if the following situation occurs:
- Answers -There is an increase in the number of defective parts produced by a
machine.
Question: Everyone within an organization is responsible for __________ quality. -
Answers -Improving
Question: Greater variations in a process may occur when __________. - Answers -
Unapproved process adjustments are performed
Question: Product development teams should perform a(n) __________ as early as
possible during their design process. - Answers -Design Failure Mode and Effects
Analysis
Question: To make sure the appropriate parties are notified, use a __________. -
Answers -Predetermined distribution list
Question: __________ should be validated and approved to ensure accuracy. -
Answers -Standard operating procedures
,Question: First piece inspection is required for __________. - Answers -Documenting
repeatable setups
Question: The number of defects produced is a measure of __________. - Answers -
The effectiveness of a quality assurance system
Question: The quality plan documents how the company is going to reach its quality
goals in the scope of the __________. - Answers -Quality management system
Question: Companies often __________ to create a baseline measurement for
improvements in machine performance. - Answers -Establish a metric
Question: 5S is a lean manufacturing technique that focuses on creating a(n)
__________. - Answers -Clean and orderly work area
Question: Companies typically include policies and procedures for continuous
improvements as part of their __________. - Answers -Quality assurance system
Question: Joseph M. Juran, W. Edwards Deming, and C. Phillip Crosby contributed to
the various approaches of __________. - Answers -TQM, Total Quality Management
Question: Kaizen, Kanban, and 5S are just a few of many elements used in a(n)
__________ operation. - Answers -Just In Time (JIT)
Question: The systematic way to eliminate activities that do not add value to the product
in all processes from customer order to delivery is called __________. - Answers -Lean
manufacturing
Question: To identify and eliminate waste (non-value added) activities proves a
company is operating in __________. - Answers -A continuous improvement
environment
Question: Spreadsheets are used to perform calculations in __________ and produce
graphs. - Answers -Rows and columns
Question: Eliminating quality variances will result in __________. - Answers -Improved
process quality
Question: The quality management system that dedicates a full time team to solving
problems is called a __________ QMS. - Answers -Six Sigma
Question: The purpose of ISO 9000 is to help companies __________. - Answers -
Improve quality
, Question: A flat plane that is perpendicular to the direction of a measurement is a
__________. - Answers -Reference plane
Question: Measurement is how people quantify the __________ and shape of things. -
Answers -Size
Question: Two systems of dimensional measurement used in manufacturing are the SI
Metric System and the __________. - Answers -US customary system
Question: A __________ is an important measuring tool in manufacturing because it
can easily be carried in a pocket and provides quick measurements and approximate
dimensions. - Answers -Machinist's rule
Question: In quality measurements, quality, condition, or fact of being exact defines
__________. - Answers -Precision
Question: In quality measurements, the extent of which the value approaches its true
value defines __________. - Answers -Accuracy
Question: The discrimination, which is the smallest graduation or increment of a
measuring instrument, is also called __________. - Answers -Resolution
Question: 10 inches is the same length as __________ mm. - Answers -254
Question: 67,500 millimeters is equal to how many kilometers? - Answers -0.0675 km
Question: To convert from inches to millimeters, multiply the inches by __________. -
Answers -25.4
Question: What must be done to convert feet to millimeters? - Answers -Convert feet to
inches, then convert the inches to millimeters
Question: 76.2 mm is equal to __________ inches. - Answers -3.0
Question: A metric micrometer showing 16.256 mm equals __________. - Answers -
0.640 inches
Question: If a box of parts weighs 27.3 kilograms, how many pounds does it weigh? -
Answers -60 lbs
Question: What is the most basic SI to US customary unit conversion? - Answers -
Millimeters to inches
Question: How would 3/4 in. be written in decimal units? - Answers -0.75 in
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