IHI Module CPPS 101: Intro to Patient Safety |
Questions 2024/25 Update All with 100% Correct
Verified Answers
Culture of safety - ✔✔An environment in which providers can discuss errors
and harm openly because they know they won't be unfairly punished and have
confidence that reporting safety events will lead to improvement
Four critical behaviors to improve safety - ✔✔1. Follow safety protocols
2. Speak up when you have concerns
3. Listen to patients, colleagues, and mentors
4. Take care of yourself
What should every provider be responsible for when dealing with following safety
protocols - ✔✔Knowing and following proper protocols to the best of his or
her ability
Helping other providers remember and follow proper protocols, especially
confronting "drift" (the gradual movement away from an established protocol)
Two patient identifiers - ✔✔Protocols that require two separate patient
identifiers can help make sure you accurately identify a patient prior to the
administration of a medication or the drawing of blood, for example
, Alarm monitoring - ✔✔These protocols ensure that physiologic monitoring
systems intended to protect patients are not ignored or inappropriately
inactivated
Specimen labeling and handling - ✔✔These policies and procedures ensure
specimens are not lost or incorrectly labeled, resulting in a repeat draw, a delay in
diagnosis or treatment, or a "wrong-patient, -site, or -procedure" event
Equipment disinfection/sanitization - ✔✔These procedures minimize the risk
of infection caused by improperly disinfected or sterilized medical equipment and
reusable devices
Hand washing and sanitation - ✔✔These procedures outline when, where, and
how providers should wash their hands and help reduce the spread of infection,
targeting one of the most significant areas of patient harm
Three ways you can speak up, which can enhance the safety of the organization in
which you work - ✔✔1. Identify and report problems with policies and
procedures
2. Report unsafe working conditions, close calls, and adverse events
3. Speak up if you have concerns
High-reliability organizations - ✔✔Organizations that consistently perform
complex procedures safely and without error
Voluntary reporting systems - ✔✔A system which allow organizations to
review and improve unsafe conditions by allowing you to report unsafe conditions
you encounter in your work
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