AMZL Basic Academy Exam Questions
with Latest Update
Top Three Escalation Risks - Answer-1. Life and Safety
2. Operations
3. Corporate Reputation
Proxemics - Answer-A tool used to monitor social distancing and highlight areas of
opportunity that have high failures of the 6ft/2m distancing requirement.
Connections: SLI - Answer-The Safety Index measures associate and leader
perceptions of site leadership's focus on the creation of a safe workplace.
APOLLO - Answer-is the Audit portal designed to support planning, execution, result
sharing and reporting of any type of Audit, in all NA Delivery Stations.
Who Grants Permissions - Answer-Learning Coordinators and Direct Managers
Types of Permissions - Answer-ANT: ANT [Amazon Network, our Microsoft Windows
Active Directory] groups are used to grant access using the ANT directory to Windows
resources such as SharePoint sites or ANT authenticated machines.
LDAP: Lightweight Directory Access Protocol is used for most permissions granted
within AMZL
POSIX: Portable Operating System Interface POSIX groups are required only if you
need certain additional features such as file and/or software permissions
Why do we audit? - Answer-1. To protect our teams
2. Identify gap(s) in training, processes, standard work adherence, and acts, behaviors,
conditions
3. Correct the gap(s) to minimize the risk to an injury in the future
Roles of Leaders in Safety Auditing - Answer-1. Senior Regional Ops- Monitor auditing,
social distancing, and supply data and compliance
2. Site Leader- Monitor auditing, social distancing, and supply data and compliance.
Ensure compliance to achieve 100% or goal target
3. Area Manager- Understand and complete all audits for process path(s)
, Ensure compliance to achieve 100% or goal target
Partners in Safety Auditing - Answer-1. Support Teams
2. Delivery Service Partners
3. Associates and Drivers
Standard Audit Tool (SAT) - Answer-The Standard Audit Tool is currently utilized across
AMZL to ensure standard work and is used for 3 main audit types:
Progress Audits: Completed by the station to show the compliance with Standard Work
Calibration Audits: Completed by ACES to validate the self-completed audit
Situational Audits: Other audits for things like COVID-19, new launch performance etc.
Safety Spot Checks - Answer-Conducted Daily
Gensuite - Answer-The tool used to report injuries and complete some safety related
audits. The audits that are completed in Gensuite are:
•Internal Area Organization Audit (weekly)
•External Area Organization Audit (Weekly)
•Heat/Cold Stress Audit (Daily as needed)
•Storm water Inspection Audit (Weekly)
•Safety Observations (Daily)
Daily Vehicle Inspection Checklist - Answer-DVIC is a feature in the Amazon Delivery
app that lets drivers conduct vehicle inspection before they can see their routes.
Whether a driver operates a DOT regulated or non-regulated vehicle, they will conduct a
DVIC twice daily on their vehicle.
Vehicle Safety Audit - Answer-Vehicle Safety Audits (VSA) are performed daily by a
trained Amazon representative at each station in the Dolphin app.
These audits will show you safety items to inspect when the vehicle's engine is turned
off.
Key steps immediately following a safety incident - Answer-1.Treat and Console the
Associate
Provide First Aid/Assess Injury - IMPORTANT - Do This 1st
Call Emergency Services 911 if needed/Nurses on Demand: 844-851-8600
2.Implement & Contain
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