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Introduction to Human Resources Management Exam I
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Introduction to Human Resources Management Exam I
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Introduction to Human ResourcesManagement Exam I
Human capital - -Knowledge, skills, and capabilities of individuals that have
economic value to an organization
(Intangible and cannot be managed the way organizations manage jobs,
products, and technologies)
- Downsizing - -Planned elimination of jobs
- Outsourcing - -Hiring outside the company to perform processes
previously done within the firm
- Offshoring - -Sending jobs to other countries
- In general, many companies are realizing diminished demand for "touch
labor" and an increasing de- mand for "knowledge workers." - -T
- Knowledge workers are employees whose responsibilities focus on problem
solving - -F
- A Human Resource Information System (HRIS) provides current and
accurate data for control and de- cision-making by managers - -T
- To proactively manage change, organizations should wait to see how
external forces impact an organi- zation's performance, then develop a plan
to address those changes - -F
- The strategies companies are pursuing today increasingly involve one or
more elements of globaliza- tion. - -T
- A firm's ability to compete through people depends upon its ability to
manage human capital - -T
- Human capital is owned by the organization and is part of the company's
core competencies - -F
- Companies are increasingly rotating non-HR managers into HR positions
and vice versa to give expo- sure to different areas of the organization. - -T
- Proactive change is change that occurs when external forces have started
affecting performance. - -F
, - Human capital is intangible, but can still be managed the way
organizations manage jobs, products, and technologies - -F
- Development of human capital is the responsibility of the HR group - -F
- Corporate social responsibility - -Responsibility of the firm to act in the
best interests of the people and communities affected by its activities
(improves company earnings and reduces lawsuits)
- Sustainability - -Ability to produce a good or service without damaging the
environment or depleting a resource
(companies are making strides to remove carbon footprints)
- Collaborative software - -Allows workers to interface and share information
with one another electronically
- Knowledge workers - -Workers whose responsibilities extend beyond the
physical execution of work to include planning, decision-making, and
problem-solving
Companies spend on training and virtual learnin
- Human resources information system (HRIS) - -Provides current and
accurate data for purposes of control and decision-making
Used to:
Automate payroll processing and administer benefits program
Access employee records
Recruit, screen, and pretest applicants online
Train, track, and select employees
- Productivity - -Output gained from a fixed amount of inputs
Can be increased by:
Reducing inputs
Adding more human and physical capital to the process
- Nearshoring - -Bringing jobs closer to domestic countries
- Homeshoring - -Outsourcing work to domestic workers who work out of
their homes
- Furloughing - -Practice of requiring employees to take time off for either
no pay or reduced pay
- Employee engagement - -Extent to which employees are enthused about
their work and committed to it
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