ITSP 135 UPDATED ACTUAL Questions and CORRECT Answers
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Course
ITSP 135
Institution
ITSP 135
ITSP 135 UPDATED ACTUAL Questions
and CORRECT Answers
What general-purpose tool can measure characteristics of electricity in a variety of devices? -
CORRECT ANSWER- Multimeter
A four-year-old laptop will not boot and presents error messages on screen. You have verified
with the laptop techn...
ITSP 135 UPDATED ACTUAL Questions
and CORRECT Answers
What general-purpose tool can measure characteristics of electricity in a variety of devices? -
CORRECT ANSWER✔✔- Multimeter
A four-year-old laptop will not boot and presents error messages on screen. You have verified
with the laptop technical support that these error messages indicate the motherboard has
failed and needs replacing. What is the order of steps you should take to prepare for the
repair? - CORRECT ANSWER✔✔- Step 1: Ask yourself if the laptop is still under warranty.
Step 2: Ask yourself if replacing the motherboard will cost more than purchasing a new
laptop.
Step 3: Find the service manual to show you how to replace the motherboard.
Step 4: Find a replacement motherboard.
You disassemble and reassemble a desktop computer. When you first turn it on, you see no
lights and hear no sounds. Nothing appears on the monitor screen. What is the most likely
cause of the problem? - CORRECT ANSWER✔✔- Power cords to the motherboard are not
connected.
What statement about an FRU is true? - CORRECT ANSWER✔✔- A support technician
should know how to replace one
Which of the following statements regarding working inside a laptop computer is true? -
CORRECT ANSWER✔✔- When upgrading a laptop, you should use components that are the
same brand as the laptop, or use only recommended components.
When is it okay to touch the inside of a computer that is turned on? - CORRECT
ANSWER✔✔- When using a multimeter to measure voltage output
, What acronym is another name for static electricity, which can damage chips and destroy
motherboards? - CORRECT ANSWER✔✔- ESD
You purchase a new desktop computer that does not have wireless capability, and then you
decide that you want to use a wireless connection to the Internet. What are the two least
expensive ways (choose two) to upgrade your system to wireless? - CORRECT
ANSWER✔✔- - Purchase a wireless expansion card and install it in your system.
- Purchase a USB wireless adapter and connect it to the computer by way of a USB port.
What should be done after reassembling a laptop, but before installing the battery or AC
adapter? - CORRECT ANSWER✔✔- Gently shake the laptop to ensure nothing is loose
inside of the case
Which statement is true regarding the installation of the motherboard and connecting power?
- CORRECT ANSWER✔✔- a 4-pin power cord supplies supplemental power to the
processor
Which of the following must be done before you can install the Intel Core i7-7700 processor
on the Gigabyte GA-H110M-S2 motherboard? Select all that apply. - CORRECT
ANSWER✔✔- Flash BIOS/UEFI
Programs and data that are stored on a motherboard are referred to by what term? -
CORRECT ANSWER✔✔- Firmware
What two different types of firmware may be used on motherboards? - CORRECT
ANSWER✔✔- - UEFI
- BIOS
Which Operating Systems support Secure boot in UEFI? Select all that apply. - CORRECT
ANSWER✔✔- - Windows 8
- Ubuntu 14
- CentOS 7
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