4A0 CDC All Unit Review Exercises
Questions With Verified Answers
The five organizational principles do NOT include: - answer✔Emphasis on wartime and
peacetime tasks
What organizational principle focuses on rapid decision-making so they should be flat
structures WITHOUT intermediate levels? - answer✔Lean organizational
What organizational principle focuses on accomplishing wartime tasks WITHOUT reorganizing?
- answer✔Emphasis on wartime tasks
What Air Force Medical Service (AFMS) objective focuses on the appropriate utilization of
people and resource applied through EFFECTIVE management? - answer✔Best Value
What CANNOT be a subdivision of a wing? - answer✔Numbered Air Force (NAF)
What level of organization usually has between 1,000 to 5,000 personnel? - answer✔Wing
What level of organization usually has between 500 to 2,000 personnel? - answer✔Group
Which option is NOT a type of MTF? - answer✔Acute care
What type of MTF can have from TWO to SIX squadrons? - answer✔Typical clinic model
What type treatment facility model is the MOST common in the Air Force? - answer✔Typical
clinic model
When was the medical squadron model implemented? - answer✔1 January 2012
What flight takes care of all the administrative needs for the medical squadrons? -
answer✔P&A
What flight takes care of the manpower and budget for the medical squadron? - answer✔RMO
What is an example of non-verbal communication? - answer✔Making eye contact
What is the MOST important customer service skill? - answer✔Listening
What shows the customer how YOU INTERPRETED the problem and gives them a chance to
clear up ANY CONFUSION so you can take proper action? - answer✔Paraphrase
What is the APPROPRIATE response when calling another office? - answer✔"Hi, This is Airman
Smith from Outpatient records, I'm calling..."
What is the step after creating an outline? - answer✔Select a format
During the EDITING process, addressing phrases such as: final completion, month of August, or
close proximity, is an example of - answer✔Remove unnecessary words
AF Form 1768, Staff Summary Sheet does all of the following (coordinates, introduces,
summarizes), EXCEPT - answer✔Distributes
Who maintains various checklists relating to inspectable areas? - answer✔AFIA (Air Force
Inspection Agency)
What is the automated self-inspection tool the AFMS MTFs use? - answer✔MITC (Management
Internal Control Toolset)
What are examples of INTERNAL memory? - answer✔CMOS, RAM, ROM, CM
The following are all TYPES of servers EXCEPT: - answer✔Word
What standard system is the DOD standard automated system that you will use as a HSM for
patient registration, patient appointment, and patient scheduling? - answer✔CHC
What is used in acute hospital environments, providing point-of-care data captured at the
patient's bedside for physiological devise, fetal/uterine devise, ventilators, and other patient
care machines? - answer✔Essentris.
What information systems application is the Air Force Medical Service's INTRANET site? -
answer✔Kx
What is the response time for trouble tickets/work orders if the level is elevated? - answer✔1
hour
How many support tiers are used in help desk environments? - answer✔Four
Inventories MUST be kept in the equipment custodian folder for the number of years: -
answer✔2
After you sign the inventory listing, who signs the certification statements signifying that the
appointment is accurate? - answer✔Commander
What year did Congress establish the FIRST hospital? - answer✔1776
"TRICARE" Originally referred to three main plan options, which were: - answer✔TRICARE
Prime, Standard & Extra
The following medical conditions may qualify patients for Medicare BEFORE 65 years old,
EXCEPT: - answer✔blood transfusions before 1995
What should you FIRST consider when helping a patient narrow down the right TRICARE plan
for them? - answer✔Location
What is the OFFICIAL website for TRICARE? - answer✔TRICARE.mil
What two convenient tools can you find on TRICARE.mil? - answer✔Plan finders & compare
plans
Within the MTF, who is the functional CHAMPION of TRICARE Online (TOL)? - answer✔TOL
Project Officer
What is the KEY to the success of TRICARE? - answer✔Innovative marketing program
Where can you go to get standardized and current marketing materials for TRICARE? -
answer✔TRICARE Online
What is the PRIMARY role of the Beneficiary Counseling Assistance Coordinator (BCAC)? -
answer✔Serve as a beneficiary advocate and problem solver
The Beneficiary Counseling Assistance Coordinator (BCAC) does NOT: - answer✔File claims for
beneficiaries
Which of the following is NOT a responsibility for the Debt Collection Assistance Officer
(DCAO)? - answer✔Work with functional experts to provide enrollment, benefit, and claims
processing assistance
What department level REQUIRES all active duty personnel have to attend in- and out-
processing programs? - answer✔DOD
Which of the following steps is NOT part of in-processing a beneficiary? - answer✔Print
lab/radiology results and place in records
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