1. An IS auditor should expect which of the following items to be included in the request for proposal
(RFP) when IS is procuring services from an independent service provider (ISP)?
A References from other customers
B Service level agreement (SLA) template
C Maintenance agreement
D ...
CISA EXAM 1 Questions &
Answers(RATED A+)
1. An IS auditor should expect which of the following items to be included in the
request for proposal
(RFP) when IS is procuring services from an independent service provider (ISP)?
A References from other customers
B Service level agreement (SLA) template
C Maintenance agreement
D Conversion plan - ANSWERThe answer is A
An IS auditor should look for an independent verification that the ISP can perform the
tasks being
contracted for. References from other customers would provide an independent,
external review and
verification of procedures and processes the ISP follows—issues which would be of
concern to an IS
auditor. Checking references is a means of obtaining an independent verification that
the vendor can
perform the services it says it can. A maintenance agreement relates more to
equipment than to services,
and a conversion plan, while important, is less important than verification that the
ISP can provide the
services they propose.
2. To aid management in achieving IT and business alignment, an IS auditor should
recommend the
use of:
A control self-assessments.
B a business impact analysis.
C an IT balanced scorecard.
,D business process reengineering. - ANSWERThe correct answer is C
An IT balanced scorecard (BSC) provides the bridge between IT objectives and
business objectives by
supplementing the traditional financial evaluation with measures to evaluate
customer satisfaction,
internal processes and the ability to innovate. Control self-assessment (CSA),
business impact analysis
(BIA) and business process reengineering (BPR) are insufficient to align IT with
organizational
objectives.
3. A poor choice of passwords and transmission over unprotected communications
lines are examples
of:
A vulnerabilities.
B threats.
C probabilities.
D impacts. - ANSWERThe answer is A
Vulnerabilities represent characteristics of information resources that may be
exploited by a threat.
Threats are circumstances or events with the potential to cause harm to information
resources.
Probabilities represent the likelihood of the occurrence of a threat, while impacts
represent the
outcome or result of a threat exploiting a vulnerability.
4. To support an organization's goals, an IS department should have:
A a low-cost philosophy.
B long- and short-range plans.
C leading-edge technology.
D plans to acquire new hardware and software. - ANSWERThe correct answer is B
, To ensure its contribution to the realization of an organization's overall goals,
the IS department should
have long- and short-range plans that are consistent with the organization's
broader plans for attaining
its goals. Choices A and C are objectives, and plans would be needed to delineate
how each of the
objectives would be achieved. Choice D could be a part of the overall plan but would
be required only
2/11Latihan CISA Exam Chapter 2
if hardware or software is needed to achieve the organizational goals.
5. A local area network (LAN) administrator normally would be restricted from:
A having end-user responsibilities.
B reporting to the end-user manager.
C having programming responsibilities.
D being responsible for LAN security administration. - ANSWERThe correct answer
is C
A LAN administrator should not have programming responsibilities but may have
end-user
responsibilities. The LAN administrator may report to the director of the IPF or, in a
decentralized
operation, to the end-user manager. In small organizations, the LAN administrator
may also be
responsible for security administration over the LAN.
6. To minimize costs and improve service levels an outsourcer should seek which of
the following
contract clauses?
A O/S and hardware refresh frequencies
B Gain-sharing performance bonuses
C Penalties for noncompliance
D Charges tied to variable cost metrics - ANSWERThe correct answer is B
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller papersbyjol. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $13.49. You're not tied to anything after your purchase.
