WGU D351 Know to Pass. Exam Questions
And Answers 100% Pass
What is the role of HR planning in organizations? - answer✔HR planning helps organizations
understand future employee needs.
What are the different types of employee compensations? - answer✔Direct (salary, hourly rate
and bonuses) and Indirect (services, benefits, and training)
What are the four implicit HR objectives? - answer✔1. Improve productivity 2.Improve quality
of work 3. Ensure legal compliance 4. Ensure ethical behavior
What is HR's contribution to productivity? - answer✔HR managers contribute to productivity
through work, organization and design
Define Moral Philosophy - answer✔principles, rules, and values people use in deciding what is
right or wrong
How to create culture of ethical behavior? (6) - answer✔1. Positive work environment. 2. Hiring
ethical individuals. 3. Providing ethical training. 4. Labeling and modeling, ethical behavior. 5.
Establishing ethics. 6 open door policy.
What are six major trends, influencing work environment? - answer✔1. Increase competition.
2. Cost and benefits of HR utilization.
3. Productivity changes.
4. Pace and complexity of changes.
5. Workplace dysfunction systems.
6. Society trends.
Definition of culture - answer✔a system of shared beliefs and values guiding behavior
Shapers of organizational culture - answer✔Top management values shape, organizational
culture, and strategy
What Business and industry knowledge for HR professionals is needed? - answer✔1. Strategic
planning.
2. Financial statements.
3. Sales, marketing, production techniques.
4. Data processing, MIS knowledge.
Define HR generalist - answer✔Provide guidance, support management, and service as a source
of help and information on human resource matters.
Define HR specialist - answer✔Responsible for specific human resource management functions
within the organization.
purpose of SWOT analysis - answer✔Assess the firms, internal abilities and vulnerabilities to the
external environment
Expectation of HR department regarding change - answer✔Become agents for change, facilitate
organizational change, maintain organizational flexibility, and adaptability
What is the difference between tactical work and strategic work? - answer✔Tactical work is
daily tasks and strategic work focuses on future improvements and innovations
What is an internal factor referring to firms equipment and knowledge? - answer✔Technology
What two categories are ethical theories divided into? - answer✔Consequentialist and
deontological
What is the focus of Deontological theory? - answer✔Uses rules to distinguish right from
wrong. Requires disregarding the possible consequences of our actions when determining what
is right and what is wrong.
What is the focus of consequentialist theory? - answer✔judges whether or not something is
right by what its consequences are
First step in HR change initiative? - answer✔Securing top management support
Explain the concept of employee engagement? - answer✔Refers to the emotional commitment
and employee has to the organization and its goals.
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