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PSY 645 Exam 1 Questions and Correct Answers (100% Pass)

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Tilly (2002) 4 tiers of problem solving (moving away from medical model, which waits until problem is severe to catch it) 1. Consultation with teachers and parents 2. Consultation with other resources 3. Consultation with extended problem-solving team 4. IEP consideration Caplan Roles ...

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  • November 20, 2024
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1|Page | © copyright 2024/2025 | Grade A+




PSY 645 Exam 1 Questions and
Correct Answers (100% Pass)
Tilly (2002)


✓ 4 tiers of problem solving (moving away from medical model, which

waits until problem is severe to catch it)

✓ 1. Consultation with teachers and parents

✓ 2. Consultation with other resources

✓ 3. Consultation with extended problem-solving team

✓ 4. IEP consideration




Caplan Roles - consultant


✓ person who is responsible for guiding the consultative relationship (can

be internal or external; often an expert)




Caplan Roles- consultee


✓ person who works with consultant to solve the problem (teacher)




Caplan Roles - Client


✓ target of consultative process (student)




Master01 | November, 2024/2025 | Latest update

, 1|Page | © copyright 2024/2025 | Grade A+

Caplan background


✓ Caplan was a psychiatrist who wanted to make large

patient:staff:administrator ratio more efficient

✓ -the model has analytic constructs, which dates it, but has basic

principles that still apply

✓ -wanted tiers of consultative feedback that were 1.) non-coercive 2.)

consultee-focused 3.) viewed consultation as a learned skill 4.) explicit

in nature




Client-Centered Consultation


✓ goal: develop a unique plan to work with a specific student

✓ -it's about one student




Consultee-Centered Consultation


✓ goal: develop skills in a direct service provider so they are better

prepared to work with clients

✓ -it's about the teacher

✓ -impacts the teacher, which then impacts their current and future

students




Program-Centered Administrative Consultation


Master01 | November, 2024/2025 | Latest update

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