Amazon/ICSD Driver Training (Driver Training Class)
-- Questions With Solutions
Do you push or pull a cart? Right Ans - push with two hands unless the
items in the cart obstruct your view
why is it important to load your vehicle correctly? Right Ans - it prevents
items from falling and injuring you, and it makes your delivery faster and
more efficient.
Delivery associates/flex drivers are not allowed to drive faster than _________
mph in the station or on the property. Right Ans - 5 mph
how can you provide a positive customer experience? Right Ans - By
treating each package like its your own.
What do you need to have to enter the delivery station? Right Ans - driver's
license, Amazon ID badge, and high visibility safety vest
What should you do before you lift a bag full of packages? Right Ans - test
the weight, bend at the knees and used two hands, and ask for a team lift of
the package is above 50 lb
Name some things to avoid when following station etiquette: Right Ans -
Back your vehicle up on the loading pad, exit your lane without lane captain
approval or yard marshal instruction, and using headphones
When moving an empty cart, where do you stand for best visibility? Right
Ans - The back
Reps = Right Ans - Recognize hazards, eliminate distractions, plan ahead,
seek space.
How often should you check your mirrors? Right Ans - Every 5-8 seconds
What is Eye Lead Time? Right Ans - Distance measured in seconds, that a
driver's eyes look ahead of their vehicle
, DSP Right Ans - Delivery Service Partners
What does G.O.A.L stand for? Right Ans - Get Out And Look - the safest
thing to do when backing up or assessing potential road hazards.
What are stale green lights? Right Ans - Green lights you did not see turn
green
What are the blind spots on Amazon vehicles? Right Ans - 1, 3, 5, 7
Amazon recommends that you do not drive more than _____ hours in a 7 day
period. Right Ans - 60 hours
A safe distance to back up is ____________? Right Ans - The length of 3
delivery vehicles
If a delivery point appears to be more than seven van lengths away, its
recommended that you drive down the driveway. TRUE OR FALSE? Right
Ans - TRUE.
The purpose of DVIC (vehicle inspection) is to keep you and other safe on the
road. TRUE OR FALSE? Right Ans - TRUE
What is the top mistake delivery associates make when driving an Amazon
vehicle for the first time? Right Ans - They damage the van or customers
property.
A vehicle center of gravity does not change whether or not the vehicle is full or
empty. TRUE OR FALSE? Right Ans - FALSE
To seek space using REPS and Checks, how long should you wait at an
intersection after the vehicle ahead of you starts moving? Right Ans - count
1-2-3
What is a stale green light? Right Ans - a green traffic light that is about to
change because it has been green since it has been in your horizon
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