1. Benefits of EUC - ANS--more satisfied users
2. -decrease in development backlog
3. -much less verbal exchange issues
4. -extra consumer manipulate
5. disadvantages of EUC - ANS--inadequate competencies: application errors,
inconsistency
6. -loss of documentation
7. -spaghetti code-unorganized code
8. -insufficient sources
9. -maintenance
10. end user computing - ANS--customers broaden their own systems
11. -Eighties
12. -predominant impact on device advent
13. quit customers: assist desk - ANS--trainings/lessons
14. -maintain a listing of all packages made
15. -recommendation on system, hardware, software
16. -provide any help
17. -assist on problem shooting
18. cease customers: tracking - ANS--information get admission to
19. -backup procedures
20. -applications
21. -hardware and software specifications
22. -virus control
23. -privateness troubles
24. quit customers: training - ANS--primary programming talents
25. -programming gear
26. -writing documentation
27. -testing
28. stop-users need: - ANS--schooling
29. -monitoring: -assist from assist desk:
30. workplace automation - ANS--electronic spreadsheets
31. -DBMS
32. -e-mail
33. -electronic calendars
34. consequences of EUC - ANS--development of microcomputers
35. -device development backlog
36. -4GL's: database and query language
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