Virginia Tech Psych 1004 Final Exam
Geller Chapters 12-15
360-degree feedback - ANS - provides evaluation information from many different
perspectives within and beyond an organization
active listener - ANS - a person who gives the speaker feedback in such forms as
nodding, paraphrasing, maintaining an expression that shows interest, and asking
questions for clarification
acute stress - ANS - a temporary state of arousal, caused by a stressor, with a distinct
onset and limited duration
Affiliation - ANS - Connecting with others you identify with in some way (i.e. ethnicity,
religiosity, political beliefs, or hobbies).
Agreeableness - ANS - being trusting, having the tendency to get along with others and
avoid conflict
alarm phase - ANS - first phase of the GAS, during which body resources are mobilized
to cope with the stressor
Altruism - ANS - Helping others without expecting a tangible (physical "thing"), social, or
psychological.
analysis of transference - ANS - the Freudian technique of analyzing and interpreting the
patient's relationship with the therapist, based on the assumption that this relationship
mirrors unresolved conflicts in the patient's past
antianxiety drugs - ANS - a category of medicines that includes the barbiturates and
benzodiazepines, drugs that diminish feelings of anxiety
antidepressants - ANS - medicines that treat depression, usually by their effects on the
serotonin and/or norepinephrine pathways in the brain
antipsychotics - ANS - medicines that diminish psychotic symptoms, usually by effects
on the dopamine pathways in the brain
Attraction - ANS - Feeling interested or drawn to another person. Attraction can manifest
itself through an individual's characteristics (i.e., physical, intellectual, or emotional) or
social standing (i.e., popularity, power, or affiliation)
, Attribution - ANS - An assumption of why a person is acting the way they do.
aversion therapy - ANS - as a classical conditioning procedure, aversive
counterconditioning involves presenting the individual with an attractive stimulus paired
with unpleasant (aversive) stimulation to condition a repulsive reaction
behavior modification - ANS - another term for behavior therapy
behavior therapy - ANS - any form of psychotherapy based on the principles of
behavioral learning, especially operant conditioning and classical conditioning
behavioral medicine - ANS - medical field specializing in the link between lifestyle and
disease
benefit finding - ANS - the second phase of finding meaning in a stressful situation,
which involves seeing some ultimate benefit from the stressor
biomedical therapy - ANS - treatment that focuses on altering the brain, especially with
drugs, psychosurgery, or electroconvulsive therapy
burnout - ANS - a syndrome of emotional exhaustion, physical fatigue, and cognitive
weariness, often related to work
Bystander Effect - ANS - When a group of people are called to action a diffusion of
responsibility occurs, and no one acts due to the belief that others will.
catastrophic event - ANS - a sudden, violent calamity, either natural or manmade, that
causes trauma
catharsis - ANS - a theory suggesting that emotional pressure can be relieved by
expressing feelings directly or indirectly
Central Route - ANS - One of two paths to changing an attitude; attitude change attempts
to intervene on core beliefs (e.g., personal values or other strongly held ideas)
chronic stressor - ANS - long-lasting stressful condition
client-centered therapy - ANS - a humanistic approach to treatment developed by Carl
Rogers, emphasizing an individual's tendency for healthy psychological growth through
self-actualization
cognitive appraisal - ANS - our interpretation of a stressor and our resources for dealing
with it
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