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LDR-303S Improving Organizations: Questions And Expert Verified Answers
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LDR-303S Improving Organizations: Questions And Expert Verified Answers
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LDR-303S Improving Organizations: Questions AndExpert Verified Answers
Explain the tools utilized to clarify and validate organizational problems.
Right Ans - Strategic Alignment & Deployment (SA&D) is the method used to
ensure everyone in the organization understands the priorities and goals
identified by senior leadership.
Go and See problem solving tool, leaders should physically go to the actual
place/source of the problem and observe first-hand what is taking place.
VOC process is a structured method of gathering the needs, wants,
experiences, and expectations of the customer.
Value Stream Maps or Process Maps can be used to visualize unclear
processes and identify areas of improvement.
Strengths, Weaknesses, Opportunities, and Threats (SWOT) Analysis Provides
an objective means to identify strengths and weaknesses, opportunities, or
threats that may need to be addressed.
Describe each state of Value Stream Mapping Right Ans - Current-State
Map (Where you are.)
This map is a visual display of the current process. It identifies all steps,
provides information/data for each step from start to end.
Ideal-State Map (Where you want to be.)
This map shows how the process should look based on requirements,
standards, design, or vision. This is what the process "could be" if there were
no limitations.
Future-State Map (How you're going to get there.)
This map shows incremental changes you want to make to the Current-State
process to get it closer to the Ideal-State process.
Describe the stages of a SWOT analysis Right Ans - 1. Gather the Right
People
, Gather people from different parts of your organization or involvement in a
process.
2. Draw your SWOT Chart
A typical SWOT chart has four quadrants with each segment labeled.
Additionally, you will want to identify the type of factors you want to look at
Internally (Strengths/Weaknesses) and Externally (Opportunities/Threats).
3. Brainstorm
The SWOT analysis is a brainstorming tool.
4. Sort and Rank the Ideas
For each section of the SWOT, sort and prioritize ideas.
5. Identify Areas of Improvement
This is where the real benefit of doing a SWOT analysis comes in. You should
be able to highlight unused strengths, unseen opportunities, unknown
weaknesses, or upcoming threats.
Describe the tools utilized to break down problems and identify performance
gaps. Right Ans - Key Performance Indicators (KPIs)
A quantifiable measure used to evaluate the success of an organization,
employee, etc. in meeting objectives for performance.
Bottleneck Analysis
A lean management tool that looks at areas within a process that cause the
workflow to become backed up where workloads exceed capacity or
throughput.
Describe the six characteristics of well-defined metrics. Right Ans -
Balanced, Specific, Measurable, Attainable, Results Focused, and Timely (B-
SMART) criteria.
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