COB 300 Operations TopHat Raktim Pal
Exam Questions and Answers
Among the following, which one is the latest? - Answers -Mass Customization
Managing the supply chain has become more important as a result of firms increasing
their levels of: - Answers -Outsourcing
Which of the following is NOT a reason for poor performance of our organization in the
marketplace? - Answers -Taking advantage of strengths/opportunities and recognizing
competitive threats
Which of the following is least likely (relative to the other choices) to affect the cost an
organization incurs in producing its products or services? - Answers -Price
Which of these factors would be least likely to affect productivity? - Answers -
Advertising
Which of the following is true? - Answers -Functional strategies are shaped by
organizational strategy.
Years ago in the overnight delivery business, providing package-tracking capability
gave some firms a competitive advantage. Now, all firms must offer this capability
simply to be in this line of business. This is an example of ________ becoming
_________ over time. - Answers -Order Winners; Order Qualifiers
ABC Corporation has a plant in Baltimore area that uses 200 tons of raw materials, 300
hours of labor, and 500 units of electricity to make 50 tons of a particular type of
chemical per week. Annual overhead cost is $26,000. The cost of labor is $20 per hour
and the cost of electricity is $2 per unit. It costs $30 to buy 1 ton of raw materials.
Assume 52 weeks in a year. Based on the given information, find the following. The
multifactor productivity (tons of chemical produced per dollar spent) of this company on
a weekly basis is: - Answers -0.0037
XYZ Corporation likes to increase its productivity by 20% by reducing amounts of inputs
used in its finished good. Amount of inputs used should be reduced by: - Answers -
None of the above (not 10, 15, 20, or 25%)
A clinic in Harrisonburg is open from 8 AM to 5 PM (no break) and sees approximately
10 patients in each hour. Due to increasing demand, the clinic decided to take more
appointments and would see approximately 16 patients per hour during 8 AM - 10 AM
, and 4 PM - 5 PM. The total number of patients served per day would increase by: -
Answers -20%
The main focus of concurrent approach is to - Answers -Reduce the time required to
complete all design functions
A machine is made of three key components: A, B, and C. Reliabilities of A, B, and C
are 0.96, 0.95, and 0.98 respectively. There is an additional component, B", which has a
reliability of 0.9 and works as a backup unit for component B. What is the overall
reliability of the machine? - Answers -93.61%
In which variant of the generic product development process are the cleaning products?
- Answers -Process-intensive products
The main focus of quality function deployment (QFD) is: - Answers -To get the voice of
the customer into the design of a product
Consider a business that can be run using either a make-to-stock or a make-to-order
process. The manufacturing lead-time is quite short. The approximate demand is
10,000 per month and it is spread out evenly throughout the month. The processing
capacity is 15,000 per month. Based on information, which one would you choose? -
Answers -Make-to-order
A financial institution's back office processes credit applications. Each application goes
through four stages (in a sequence) as shown in the figure below. One person works at
each stage and the time that person takes (at each stage) to process one application is
shown in the figure. If the office needs to start working on a new application every five
minutes on an average, which of the following stage(s) will be blocking? - Answers -
Stage 3 (the one not allowing the previous one to move on when finished)
A financial institution's back office processes credit applications. Each application goes
through four stages (in a sequence) as shown in the figure below. One person works at
each stage and the time that person takes (at each stage) to process one application is
shown in the figure. What is the maximum number of applications that can be
processed in an eight-hour shift? - Answers -80 (# of times the bottleneck stage can be
completed in 8 hours)
A financial institution's back office processes credit applications. Each application goes
through four stages (in a sequence) as shown in the figure below. One person works at
each stage and the time that person takes (at each stage) to process one application is
shown in the figure. Now the office has decided to put TWO (2) persons (each with
equal capacity as before) instead of ONE at stage 3. If the office needs to start working
on a new application every five minutes on an average, how many work-in-progress
applications are expected to be accumulated in front of Stage 3 after 5 hours of work (if
2 persons work at Stage 3)? - Answers -None (zero)
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