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MQM 323 Exam 2 Question and answers already passed $13.99   Add to cart

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MQM 323 Exam 2 Question and answers already passed

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  • MQM 323

MQM 323 Exam 2 Question and answers already passed psychological contract - correct answer an unwritten agreement that sets out what management expects from an employee and vice versa new psychological contract - correct answer employers will provide: competitive compensation and benefi...

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  • November 25, 2024
  • 10
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • MQM 323
  • MQM 323
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Academia199
MQM 323 Exam 2 Question and answers
already passed
psychological contract - correct answer ✔an unwritten agreement that sets
out what management expects from an employee and vice versa


new psychological contract - correct answer ✔employers will provide:
competitive compensation and benefits, flexibility to balance work and home
life, based on effort presented
Employees will provide: Continuous skill improvement and increased
productivity, extra effort


5 methods of addressing absenteeism - correct answer ✔Disciplinary
approach, positive reinforcement, combination approach, no fault policy, and
paid time off programs


No-Fault Policy - correct answer ✔Employees must manage their own
attendance unless they abuse that freedom


Paid Time Off (PTO) - correct answer ✔employees use days from their
accounts at their discretion from a paid time off account


Turnover - correct answer ✔the process in which employees leave an
organization and have to be replaced


Involuntary turnover - correct answer ✔employees are terminated for poor
performance, work rule violations or through layoffs

, Functional turnover - correct answer ✔Lower-performing or disruptive
employees leave


components of turnover cost - correct answer ✔separation costs
vacancy costs
replacement costs
training costs
hidden and indirect costs


myths about retention - correct answer ✔-Money is the main reason people
leave


-Hiring has little to do with retention


-If you train people, you are only training them for another employer


-Do not be concerned about retention during organizational change


-If high performers want to leave, the company cannot hold them


Exit interviews - correct answer ✔interviews that occur when a person
chooses to leave a place of employment


Core workers - correct answer ✔Employees that are foundational to the
business (work year round)


Flexible workers - correct answer ✔employees that are hired on an "as-
needed" basis

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