MQM 323 Exam 2 Question and answers 100% correct
psychological contract - correct answer an unwritten agreement that sets out what management expects from an employee and vice versa.
The unwritten expectations employees and employers have about the nature of their work relationships
tan...
MQM 323 Exam 2 Question and answers
100% correct
psychological contract - correct answer ✔an unwritten agreement that sets
out what management expects from an employee and vice versa.
The unwritten expectations employees and employers have about the nature
of their work relationships
tangible - correct answer ✔Wages, benefits, employee productivity and
attendance are _________ items under the psychological contracts
intangible - correct answer ✔Loyalty, fair treatment and job security are
_________ items under the psychological contracts
turnover - correct answer ✔the process in which employees leave an
organization and have to be replaced
turnover - correct answer ✔Signs of possible ________ Low interest in
getting promoted
Low motivation
Reluctance to be involved in long-term opportunities Few contributions in
meetings
Just getting by or working only enough to get work done
Involuntary turnover - correct answer ✔Employees are terminated for poor
performance, work rule violations, or layoffs
, Voluntary turnover - correct answer ✔Employees leave by choice
Functional turnover - correct answer ✔Lower-performing or disruptive
employees leave. served as a positive function for the organization
Dysfunctional turnover - correct answer ✔Key individuals and high
performers leave at critical times
uncontrollable turnover - correct answer ✔employees leave for reasons
outside the control of the employer
controllable turnover - correct answer ✔employees leave for reasons that
could be influenced by the employer
False (it is the managers) - correct answer ✔T/F? Money is the main reason
people leave
seperation costs - correct answer ✔(Turnover costs). This is the HR staff and
supervisor time, exit interview time, unemployment expenditures
vacancy costs - correct answer ✔(Turnover costs). Temporary help, contract
and consulting firm usage, existing employee overtime, and other costs until
the person is replaced
Replacement costs - correct answer ✔(Turnover costs)
Paid orientation tie, training staff time and pay, costs of training materials
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Academia199. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $13.99. You're not tied to anything after your purchase.
