TEST BANK
OPERATION MANAGEMENT PROCESS AND SUPPLY CHAINS
,TEST BANK FOR
Operations Management Processes And Supply Chains, 14TH Edition Krajewski
Chapter 1-15
Chapter 1
1.1 Role Of Operations In An Organization
1) Operations Management Refers To The Direction And Control Of Inputs That Transform
Processes Into Products And Services.
ANSWER: TRUE
DIF: Easy
Ke ywords: Ope rations Management, Inputs, Process, Transformation
Le arning Outcome: Discuss Ope rations And Ope rations Management As A Competitive Advantage For The
Organization AACSB: Application Of Knowle dge
LEARNING OBJECTIVE: De scribe The Role Of Ope rations In An Organization And Its Historical Evolution Ove r Time .
2) An Operation Is A Group Of Resources Performing All Or Part Of One Or More
Processes. ANSWER: TRUE
DIF: Easy
Ke ywords: Ope rations Management, Inputs, Process, Transformation
Le arning Outcome: Discuss Ope rations And Ope rations Management As A Competitive Advantage For The
Organization AACSB: Application Of Knowle dge
LEARNING OBJECTIVE: De scribe The Role Of Ope rations In An Organization And Its Historical Evolution Ove r Time .
3) The Three Main Line Functions Of Any Business Include Operations, Finance And
Marketing. ANSWER: TRUE
DIF: Easy
Ke ywords: Ope rations, Finance, Marketing
Le arning Outcome: Discuss Ope rations And Ope rations Management As A Competitive Advantage For The
Organization AACSB: Application Of Knowle dge
LEARNING OBJECTIVE: De scribe The Role Of Ope rations In An Organization And Its Historical Evolution Ove r Time .
4) The Scope Of Supply Chain Management Is Restricted To The Synchronization Of The Process
Among The Various Business Functions Within The Firm.
ANSWER: FALSE
DIF: Easy
Ke ywords: Supply Chain Management, Processes
Le arning Outcome: Discuss Ope rations And Ope rations Management As A Competitive Advantage For The
Organization AACSB: Application Of Knowle dge
LEARNING OBJECTIVE: De scribe The Role Of Ope rations In An Organization And Its Historical Evolution Ove r Time .
5) Regardless Of How Departments Like Accounting, Engineering, Finance, And Marketing Function In
An Organization, They Are All Linked Together Through:
A ) Management.
B) Processes.
C ) Customers.
D ) Stakeholders.
ANSWER: B DIF:
Mode rate
,Ke ywords: De partments, Functions, Processes
Le arning Outcome: Discuss Ope rations And Ope rations Management As A Competitive Advantage For The
Organization AACSB: Application Of Knowle dge
LEARNING OBJECTIVE: De scribe The Role Of Ope rations In An Organization And Its Historical Evolution Ove r Time .
6) The Foundations Of Modern Manufacturing And Technological Breakthroughs Were Inspired By
The Creation Of The Mechanical Computer By:
A ) Charles Babbage.
B) James Watt.
C ) Eli Whitney.
D ) Frederick Taylor.
ANSWER: A DIF:
Mode rate
Ke ywords: Charle s Babbage
Le arning Outcome: Discuss Ope rations And Ope rations Management As A Competitive Advantage For The
Organization AACSB: Application Of Knowle dge
LEARNING OBJECTIVE: De scribe The Role Of Ope rations In An Organization And Its Historical Evolution Ove r Time .
7) Which Of These Great Moments In Operations And Supply Chain Management Did Not Occur In
The Twentieth Century?
A ) Invention Of The Assembly Line
B) Publication Of The Toyota Production Systems Book
C ) Establishment Of Railroads
D ) Strategic Planning For Achieving Product
Variety ANSWER: C
DIF: Mode rate Ke ywords:
History, Railroad
Le arning Outcome: Discuss Ope rations And Ope rations Management As A Competitive Advantage For The
Organization AACSB: Application Of Knowle dge
LEARNING OBJECTIVE: De scribe The Role Of Ope rations In An Organization And Its Historical Evolution Ove r Time .
8) The Three Main Line Functions Of Any Business Include:
A ) Operations.
B) Marketing.
C ) Finance.
D ) Information Systems.
E) All Of The Above
F) Only A), B) And C)
Above ANSWER: F
DIF: Mode rate
Ke ywords: Ope rations, Finance, Marketing
Le arning Outcome: Discuss Ope rations And Ope rations Management As A Competitive Advantage For The
Organization AACSB: Application Of Knowle dge
LEARNING OBJECTIVE: De scribe The Role Of Ope rations In An Organization And Its Historical Evolution Ove r Time .
9) Operations Management Refers To The Systematic Design, Direction, And Control Of
That Transform Into Products And Services.
ANSWER: Processes, Inputs
DIF: Mode rate
Ke ywords: Proce ss, Input, Transform, Product, Service
Le arning Outcome: Discuss Ope rations And Ope rations Management As A Compe titive Advantage For The
, Organization
AACSB: Application Of Knowle dge
LEARNING OBJECTIVE: De scribe The Role Of Ope rations In An Organization And Its Historical Evolution Ove r Time .
10 ) The Three Mainline Functions Of Any Business Are , , And .
ANSWER: Operations, Finance, Marketing
DIF: Mode rate
Ke ywords: Ope rations, Finance, Marketing, Functions Of A Firm
Le arning Outcome: Discuss Ope rations And Ope rations Management As A Competitive Advantage For The
Organization AACSB: Application Of Knowle dge
LEARNING OBJECTIVE: De scribe The Role Of Ope rations In An Organization And Its Historical Evolution Ove r Time.
11 ) Supply Chain Management Is The Synchronization Of A Firm's Processes With Those Of Its And
To Match The Flow Of Materials, Services, And
Information. ANSWER: Suppliers, Customers
DIF: Mode rate
Ke ywords: Supply Chain Manage ment, Supplie rs, Customers
Le arning Outcome: Discuss Ope rations And Ope rations Management As A Competitive Advantage For The
Organization AACSB: Application Of Knowle dge
LEARNING OBJECTIVE: De scribe The Role Of Ope rations In An Organization And Its Historical Evolution Ove r Time .
12 ) What Are The Three Key Functions Of A Firm And What Is Each Responsible For?
ANSWER: The Three Main Functions Of A Firm Are Operations, Finance, And Marketing. The
Operations Function Transforms Material And Service Inputs Into Product And Service Outputs. The
Finance Function Generates Resources, Capital And Funds From Investors And Sales Of The Firm's
Goods And Services In The Marketplace. The Marketing Function Is Responsible For Producing Sales
Revenue Of The Outputs.
DIF: Mode rate
Ke ywords: Manufacturing Process, Service Process
Le arning Outcome: Discuss Ope rations And Ope rations Management As A Competitive Advantage For The
Organization AACSB: Application Of Knowle dge
LEARNING OBJECTIVE: De scribe The Role Of Ope rations In An Organization And Its Historical Evolution Ove r Time .
1.2 A Process View
1) A Process Involves Transforming Inputs Into
Outputs. ANSWER: TRUE
DIF: Easy
Ke ywords: Proce ss, Inputs, Outputs
Le arning Outcome: De scribe The Main Type s Of Ope rations Processes And Layouts In Manufacturing And In
Se rvices AACSB: Application Of Knowle dge
LEARNING OBJECTIVE: De scribe The Process Vie w Of Ope rations In Te rms Of Inputs, Processes, Outputs,
Information Flows, Supplie rs, And Custome rs.
2) Every Process Has A
Customer. ANSWER: TRUE
DIF: Easy
Ke ywords: Proce ss, Customer Relationship
Le arning Outcome: De scribe The Main Type s Of Operations Processes And Layouts In Manufacturing And In
Se rvices AACSB: Application Of Knowle dge
LEARNING OBJECTIVE: De scribe The Process Vie w Of Ope rations In Te rms Of Inputs, Processes, Outputs,
Information Flows, Supplie rs, And Custome rs.
