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Artikelen en key conceptsLECTURE 1: setting the stage: managing and organizing healthcare services
Titel Writers Key concepts
Invisible walls within multidisciplinary Liberati, et al - Multidisciplinary teams
teams: Disciplinary boundaries and - Intraprofessional
their effects on integrated care. relationships
- Intraprofessional
boundaries
Hybrid manager–professionals' identity McGivern et al - Professionalism
work: the maintenance and - Maangeralism
hybridization of medical professionalism - Incidental hybrid
- Willing hybrid
in managerial contexts.
The challenge of complexity in health Plsek, P.E., & - Internalized rules
care Greenhalgh - patient centered care
- emergent patterns
LECTURE 2: Making sense of (health) organizations
Titel Writers Key concepts
Bureaucracy and Scientific Grey - formal rationality
Management - substantive rationality
-
Institutional theory Suddaby - Institutional theory
- value
- diffusion
- rational myths
- loose coupling
- legitimacy
- isomorphism
Dealing with structure and Mintzberg, Henry, Quinn - bureaucracy
system - scientific management
LECTURE 3: Professions and occupations
Titel Writers Key concepts
Institutionalization and Reay, T., Goodrick, E., & - insitutuionaliation
professionalization Hinings, B - professionalization
- power dynamics
We’re all Florence Van Wieringen, M., - Decoupling
Nightingales’: Managers and Groenewegen, P., & - Occupational jurisdictions
nurses colluding in decoupling Broese van Groenou, - Institutional complexity
- Symbolic compliance
through contingent roles. M. I.
- Contingent roles
,LECTURE 4: Care integration
Titel Writers Key concepts
Understanding Integrated Goodwin, N. - integrated care
Care - patient centered care
Rethinking Integrated Care: A Hughes, G., Shaw, S. E., & - patient perspective
Systematic Hermeneutic Greenhalgh, T. integrated care
Review of the Literature on - organizational
strategies and policies
Integrated Care Strategies and
- conceptual models
Concepts
From Integrated Care to Kee, K., Nies, H., Van - Integrated Care:
Integrating Care: A Conceptual Wieringen, M., & Beersma, B - Collaboration:
Framework of Behavioral - Behavioral Processes:
Processes Underlying Effective - Social Features of
Collaboration in Care. Integration:
- Values of Integrated
Care:
- Organizational and
Professional
Integration:
LECTURE 5: Organizing quality of care
Titel Writers Key concepts
Chains of (dis)trust: Exploring Brown, P. R., & Calnan, M. W. - Chain of distrust
the underpinnings of
knowledge-sharing and quality
care across mental health
services
Beyond metrics? Utilizing ‘soft Martin, G. P., McKee, L., & - Soft intelligence
intelligence’ for healthcare Dixon-Woods, M. - Hard metrics
quality and safety. Social
Science and Medicine
Accounting and Washing: Pols, J - accounting practices
Good care in long-term - good care
psychiatry - ethical considerations
- flexibility contextuality
, LECTURE 6: Dilemmas and complexity in organizing services
Titel Writers Key concepts
Empowering citizens or mining Glimmerveen, L., Ybema, S., & - citizen engagement
resources? The contested Nies, H. - democratic
domain of citizen engagement governance
- instrumental
in professional care services.
motivations
- de(politicization)
On Justification Work: How Oldenhof, L., Postma, J., & - justifiction work
Compromising Enables Public Putters, K. - framework of
Managers to Deal with justification
-
Conflicting Values
Innovation and evaluation: Pols, J., & Willems, D. - Telecare technology
Taming and unleashing - telekit
telecare technology: Taming - taming an unleashing
of technology
and unleashing telecare
technology.
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