WGU C484 Organizational Behavior and
Leadership Exam Study Questions and
Answers 2024-2025
personality -Correct Answer ✔Enduring characteristics that describe an individual's
behavior
Heredity -Correct Answer ✔Factors determined at conception; one's biological,
physiological, and inherent psychological makeup
personality traits -Correct Answer ✔Enduring characteristics that describe an
individual's behavior
Big Five model -Correct Answer ✔A personality assessment model that taps five basic
dimensions
extroversion -Correct Answer ✔A Big Five personality dimension describing someone
who is sociable, gregarious, and assertive
agreeableness -Correct Answer ✔A Big Five personality dimension that describes
someone who is good-natured, cooperative, and trusting
conscientiousness -Correct Answer ✔A Big Five personality dimension that describes
someone who is responsible, dependable, persistent, and organized
emotional stability -Correct Answer ✔A Big Five personality dimension that
characterizes someone as calm, self-confident, secure (positive) versus nervous,
depressed, and insecure (negative)
openness to experience -Correct Answer ✔A personality dimension that characterizes
someone in terms of imagination, sensitivity, and curiosity
core self-evaluation -Correct Answer ✔Bottom-line conclusions individuals have about
their capabilities, competence, and worth as a person
Machiavellianism -Correct Answer ✔The degree to which an individual is pragmatic,
maintains emotional distance, and believes that ends can justify means
narcissism -Correct Answer ✔The tendency to be arrogant, have a grandiose sense of
self-importance, require excessive admiration, and have a sense of entitlement
WGU C484 Exam
,WGU C484 Exam
self-monitoring -Correct Answer ✔A personality trait that measures an individual's ability
to adjust his or her behavior to external, situational factors
proactive personality -Correct Answer ✔People who identify opportunities, show
initiative, take action, and persevere until meaningful change occurs
Other-orientation -Correct Answer ✔A personality trait that reflects the extent to which
decisions are affected by social influences and concerns vs. our own well-being and
outcomes
values -Correct Answer ✔Basic convictions that a specific mode of conduct or end-state
of existence is personally or socially preferable to an opposite or converse mode of
conduct or end-state of existence (content & intensity)
value system -Correct Answer ✔A hierarchy based on a ranking of an individual's
values in terms of their intensity
terminal values -Correct Answer ✔Desirable end-states of existence; the goals a person
would like to achieve during his or her lifetime
instrumental values -Correct Answer ✔Preferable modes of behavior or means of
achieving one's terminal values
personality-job fit theory -Correct Answer ✔A theory that identifies six personality types
and proposes that the fit between personality type and occupational environment
determines satisfaction and turnover
person-organization fit -Correct Answer ✔Argues that people are attracted to and
selected by organizations that match their values, and they leave organizations that are
not compatible with their personalities
power distance -Correct Answer ✔A national culture attribute that describes the extent
to which a society accepts that power in institutions and organizations is distributed
unequally
masculinity -Correct Answer ✔A national culture attribute that describes the extent to
which the culture favors traditional masculine work roles of achievement, power, and
control. Societal values are characterized by assertiveness and materialism.
femininity -Correct Answer ✔A national culture attribute that indicates little differentiation
between male and female roles; a high rating indicates that women are treated as the
equals of men in all aspects of the society.
WGU C484 Exam
, WGU C484 Exam
uncertainty avoidance -Correct Answer ✔A national culture attribute that describes the
extent to which a society feels threatened by uncertain and ambiguous situations and
tries to avoid them.
long-term orientation -Correct Answer ✔A national culture attribute that emphasizes the
future, thrift, and persistence
short-term orientation -Correct Answer ✔A national culture attribute that emphasizes the
past and present, respect for tradition, and fulfillment of social obligations
perception -Correct Answer ✔A process by which individuals organize and interpret
their sensory impressions in order to give meaning to their environment
perceiver, situation, target -Correct Answer ✔The factors in these three areas influence
perception
attribution theory -Correct Answer ✔An attempt to determine whether an individual's
behavior is internally or externally caused
internally caused -Correct Answer ✔Behaviors are those we believe to be under the
personal control of the individual
externally caused -Correct Answer ✔Behaviors that we imagine the situation forced the
individual to do
Distinctiveness -Correct Answer ✔Term for whether an individual displays different
behaviors in different situations
consensus -Correct Answer ✔Term for when everyone who faces a similar situation
responds/behaves in the same way
consistency -Correct Answer ✔Term for when a person responds/behaves the same
way over time
fundamental attribution error -Correct Answer ✔The tendency to underestimate the
influence of external factors and overestimate the influence of internal factors when
making judgments about the behavior of others
self-serving bias -Correct Answer ✔The tendency for individuals to attribute their own
successes to internal factors and put the blame for failures on external factors
selective perception -Correct Answer ✔The tendency to selectively interpret what one
sees on the basis of one's interests, background, experience, and attitudes
WGU C484 Exam
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