ACMP-CCMP Exam Questions and Answers 100%
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Evaluate Change Impact and Organizational Readiness - ✔✔The processes in this groupa are designed to
assess, evaluate, and anticipate an organization and its stakeholders' readiness, ability, and capacity to
undergo a transition from the current state to a future state. the processes also include an assessment of
the change and the impact the change will have on the individual and organization. History, culture, and
value systems play key roles in these evaluations. The results provide change practitioners with
information to calibrate leader expectations and to scale and customize change management plans and
activities.
Formulate the Change Management Strategy - ✔✔The processes in this group are designed to develop
the high-level approach for change management with sponsors, change leaders, content developers,
program managers, customers, and others on the project. This approach includes governance, risks,
resources, budget, and reporting. The change strategy will incorporate, integrate, and align change
management plans, activities, tasks, and milestones into the other activities and operations of an
organization and its stakeholders at the onset of a change (timing and sequence). Stakeholder
engagement is included in this process group.
Develop the Change Management Plan - ✔✔The processes in this group employ specific change
management methodologies and tools to develop detailed plans for implementing the change
management strategy. These plans include communications, sponsorship, stakeholder engagement,
learning and development, risk management, and measurement and benefits realization. Ongoing
integration with project management is included in this process group.
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,Execute the Change Management Plan - ✔✔The processes in this group focus on the implementation of
work/actions in the detailed change management plans. The work in this area is required to achieve the
expected benefits of the change management implementation.
Complete the Change Management Effort - ✔✔The processes in this group reinforce the work in the
change management plans, determine the effectiveness of the work monitor progress, and transition the
change initiative to the business. These processes include measuring results and comparing to the
expected benefits or business objectives. These processes also include the continuous improvement
activities that come from the post-project analysis and lessons learned
Adoption - ✔✔Choosing to accept and demonstrate a new way of thinking or shaving. Adoption occurs
when stakeholder behavior is consistent with the future state behavior.
Benefit - ✔✔The quantitative and qualitative, measurable and non-measurable outcomes resulting from a
change.
Benefit Realization - ✔✔The achievement of the expected outcomes of a change.
Change - ✔✔The transition from a current state to a future state.
Current State - ✔✔The condition at the time the change is initiated.
Future State - ✔✔The condition at the time when the benefits have been realized.
Change Impact - ✔✔How people, process, technology, and the workplace are affected during the
transition from the current state to the future state.
Change Management - ✔✔The practice of applying a structured approach to transition an organization
from a current state to a future state to achieve expected benefits.
Change Risk - ✔✔An event or condition that, if it occurs, may have an effect on the change benefits.
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, Change Saturation - ✔✔When the amount of change occurring in an organization is more than can be
effectively handled by those affected by the change.
Competency - ✔✔The organizational or individual collection of knowledge, skills, and abilities.
Engagement - ✔✔Stakeholder involvement and influence in the change process
Governance - ✔✔The decision-making processes, applied by authorized individuals or teams, for
approving/rejecting, monitoring and adjusting activities of a change management plan.
Outcome - ✔✔A specific, measurable result or effect of an action or situation.
Readiness - ✔✔The preparedness of an organization or its parts to accept, effectively handle, and
integrate impending change.
Resistence - ✔✔A stakeholder's opposition to a change.
Resistance Management - ✔✔The process of addressing stakeholders' opposition to a change.
Sponsor - ✔✔The individual or group in the organization accountable for the realization of the benefits of
a change.
Sponsorship - ✔✔The process of aligning stakeholders to support and own the change.
Stakeholder - ✔✔An individual affected by a change.
Sustainability - ✔✔The ability to maintain the future state.
Vision - ✔✔The description of the future state
4.1 Change is a process - ✔✔Change is not a single event, but a transitional process with multiple and
varied events supporting the objective of moving an organization and its stakeholders from a current
state to future state.
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