Class notes
MGT 105 Workforce Management Notes
- Institution
- Post University
This is a comprehensive and detailed note on workforce management for MGT 105. **Here for YOU!!
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Workforce management (which has also been widely known as humanresource management, or HRM) is the function performed in organizations that
facilitates the most effective use of people (employees) to achieve organizational
and individual goals.
Strategic human resource management is concerned with the contributions HR
strategies make to organizational effectiveness, and how these contributions are
accomplished. It involves designing and implementing a set of internally
consistent policies and practices to ensure that an organization’s human capital
(employees’ collective knowledge, skills, and abilities) contributes to overall
business objectives.
High-performance work refers to work approaches used to systematically pursue
ever-higher levels of overall organizational and human performance. High-
performance work is characterized by flexibility, innovation, knowledge and skill
sharing, alignment with organizational directions, customer focus, and rapid
response to changing business needs and marketplace requirements.
Kay Kendall and Glenn Bodison propose five “Conditions of Collaboration”
that characterize a culture of high performance: respect, aligned values,
shared purpose, communication, and trust.
Respect means believing in the inherent worth of another
person. Respect also is taking into consideration the views
and desires of others. When you respect another person, you
consider what is important to him or her when you are
planning and making decisions.
Values are the guiding principles and behaviors that
embody how an organization, and its people are expected
to operate. Values reflect and reinforce an organization’s
culture. Aligned values create a congruency between what
the organization stands for and the personal beliefs of the
individual.
Purpose is the fundamental reason an organization exists.
It inspires an organization and guides its setting of values.
Typically, individuals who share a purpose with the
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