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PROFESSIONAL SKILLS 2B OE46 (INHOLLAND)

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GEEN HERKANSING! Compleet voorbeeldverslag over acquisitie, etiquette en zakelijke communicatie voor Professionele & Onderzoeksvaardigheden/ Professional skills (OE46) van semester 2 van leerjaar 2.

Last document update: 4 year ago

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  • March 24, 2020
  • March 25, 2020
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  • 2018/2019
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PROFESSIONAL
SKILLS
Hogeschool Inholland Diemen
Vak OE46a | Professional Skills 2B
Business studies | Klas BS201
Studiejaar 2 | 2018 – 2019
Docent | Ad Eijk
Datum | 4 juli 2019




1

, Portfolio professional skills




Auteur Cindy Lee
Student nr. 619144
Email 619144@student.inholland.nl

Locatie Hogeschool Inholland Diemen
Opleiding Business Studies
Klas BS201
Leerjaar 2
Studiejaar 2018-2019
Docent Ad Eijk

Semester 2: Thema Veranderen & Implementeren
Vak OE46a: Professional skills 2B
Versie 2
Datum 4 juli 2019

, Voorwoord

Voor u ligt het portfolio professional skills. Dit rapport bevat alle opdrachten ter afronding van
het vak ‘professional skills 2B’ van semester 2: ‘Thema Veranderen & Implementeren’. Dit
rapport is geschreven door Cindy Lee. Als student van Business Studies aan de Hogeschool
van Inholland heb ik dit rapport met plezier gemaakt en in elkaar gezet. Daarbij zou ik graag
alle betrokkenen bedanken voor hun steun.

Dit portfolio heeft uit vijf onderdelen bestaande uit: creativiteitstechnieken, acquisitie,
overbruggen bij weerstand, etiquette en zakelijke communicatie. Tevens zijn de sollicitatiebrief
en curriculum vitae bijgevoegd.


Veel leesplezier toegewenst.

Cindy Lee, Amsterdam donderdag 4 juli 2019




2

, Inhoudsopgaven



Hoofdstuk 1: Creativiteit ................................................................................................................................. 4
1.1 Besluitvormingsproces 1: Keuze omtrent afstudeerrichting ......................................................................... 4

Hoofdstuk 2: Acquisitie ................................................................................................................................... 7

Hoofdstuk 3: Overbruggen bij weerstand ........................................................................................................ 8
3.1 LSD-techniek .................................................................................................................................................. 8
3.2 Overtuigingskrachten van Cialdini ................................................................................................................ 9
3.3 Doorvragen ................................................................................................................................................... 9
3.4 Spiegeltechniek ........................................................................................................................................... 10

Hoofdstuk 4: Etiquette .................................................................................................................................. 11

Hoofdstuk 5: Zakelijke Communicatie ........................................................................................................... 12
5.2 Sollicitatiebrief ............................................................................................................................................ 13
5.3 Curriculum Vitae.......................................................................................................................................... 14

Bijlagen......................................................................................................................................................... 15
Bijlagen 1: Peerfeedback CV.............................................................................................................................. 15
Bijlagen 2: Peerfeedback sollicitatiebrief .......................................................................................................... 17




3

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