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,Chapter1: Nursing Leadershipand Management u
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MULTIPLE CHOICE
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1. According to Henri Fayol,thefunctions of planning, organizing, coordinating, and controllingare ju ju ju ju u
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considered which aspect of management?
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a. Roles
b. Process
c. Functions
d. Taxonomy
ANS: B, The management process includes planning, organizing, coordinating, and controlling. Management roles include
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information processing, interpersonal relationships, anddecision making. Management functionsinclude planning, organizing,
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staffing, directing, coordinating, reporting, and budgeting. A taxonomy is a system that orders principles into a grouping or
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classification.
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2. Which of the following is considered a decisional managerial role? ju ju ju ju ju ju ju ju ju
a. Disseminator
b. Figurehead
c. Leader
d. Entrepreneur
ANS: D, The decisional managerial roles include entrepreneur, disturbance handler, allocatorof resources, andnegotiator. The
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information processing managerial roles include monitor, disseminator, and spokesperson. The interpersonal managerial roles
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include figurehead, leader, and liaison.
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3. A nurse manager meets regularly with other nurse managers, participates on the organizations
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committees,andattends meetingssponsoredby professionalorganizationsin orderto manage
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relationships.These activities are considered which function of a manager?
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a. Informing
b. Problem solving ju
c. Monitoring
d. Networking
ANS: D, The role functions to manage relationships are networking, supporting, developing and mentoring, managing conflict and
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team building, motivating and inspiring, recognizing, and rewarding. The role functions to manage the work are planning and
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organizing, problem solving, clarifying roles and objectives, informing, monitoring, consulting, and delegating.
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4. A nurse was recently promoted toa middle-level manager position. The nurses title wouldmost
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likely be which of the following?
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a. First-line manager ju
b. Director
c. Vicepresident ofpatient care services ju ju ju ju ju
d. Chief nurse executive ju ju
ANS: B, A middle-level manager iscalled adirector. A low managerial- level job is called the first-line manager. A nurse in an executive
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level role is called a chief nurse executive or vice president of patient care services.
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5. Anurse manager whousesFrederick Taylorsscientific managementapproach,wouldmostlikelyfocus
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on which of the following?
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, a. General principles ju
b. Positional authority ju
c. Labor productivity ju
d. Impersonal relations ju
ANS: C, The area of focusfor scientific management is laborproductivity. In bureaucratic theory, efficiency is achieved through
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impersonal relations within a formal structure and is based on positional authority. Administrative principle theory consists of
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principles of management that are relevant to any organization.
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6. According toVroomsTheory of Motivation,force: ju u
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a. is the perceived possibility that the goal will be achieved.
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b. describes the amount of effort one will exert to reach ones goal. ju ju ju ju ju ju ju ju ju ju ju
c. describes people who have free will but choose to comply with orders they are given. ju ju ju ju ju ju ju ju ju ju ju ju ju ju
d. is a naturally forming social group that can become a contributor to an organization.
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ANS: B, According to Vrooms Theory of Motivation, Force describes the amount of effort one will exert to reach ones goal. Valence
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speaks to the level ofattractiveness or unattractiveness ofthe goal. Expectancy istheperceived possibilitythat thegoal will be achieved.
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Vrooms Theory of Motivation can be demonstrated in the form of an equation: Force = Valence Expectancy (Vroom, 1964). The
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theoryproposes that this equation can help to predict the motivation, orforce, of an individual as describedby Vroom.
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7. According toR. N. Lussier, motivation: ju u
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a. is unconsciously demonstrated by people.
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b. occurs externallytoinfluence behavior. ju ju ju ju
c. is determined by others choices.
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d. occursinternallytoinfluencebehavior. ju ju ju ju
ANS: D, Motivation is a process that occurs internally to influence and direct our behavior in order to satisfy needs. Motivationis not
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explicitly demonstrated by people, but rather it is interpreted from their behavior. Motivation is whatever influences our choices and
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creates direction, intensity, and persistence in our behavior.
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8. According to R. N. Lussier,thereare contentmotivation theories and process motivation ju ju ju ju ju u
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theories. Which of the following is considered a process motivation theory?
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a. Equity theory ju
b. Hierarchy of needs theory ju ju ju
c. Existence-relatedness-growth theory ju
d. Hygiene maintenance and motivation factors ju ju ju ju
ANS: A, The process motivation theories are equity theory and expectancy theory. The content motivation theories include Maslows
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hierarchyofneeds theory, Aldefersexistence-relatedness-growth(ERG) theory, andHerzbergs hygiene maintenance factors and
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motivation factors.
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9. The theory that includes maintenance and motivation factors is:
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a. Maslows hierarchy of needs. ju ju ju
b. Herzbergstwo-factortheory. uj uj
c. McGregorstheoryXandtheoryY. uj ju uj uj ju
d. Ouchis theory Z. ju ju
