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Oefenen van B1-K1-W7 Reageert op onvoorziene en crisissituaties
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,InhoudO1 – In gesprek over zorg en dwang ....................................................................................................... 4
Draaglast en draagkracht..................................................................................................................... 4
Draaglast .......................................................................................................................................... 4
Draagkracht ..................................................................................................................................... 4
Begeleidingstechnieken ....................................................................................................................... 4
Gentle Teaching ............................................................................................................................... 4
Methode Heijkoop ........................................................................................................................... 4
Triple-C............................................................................................................................................. 5
9 stappenplan .................................................................................................................................. 5
Wet- en regelgeving............................................................................................................................. 5
Casus I .................................................................................................................................................. 6
Achtergrond ..................................................................................................................................... 6
Gesprek met de zorgvrager en de naastbetrokkene. ...................................................................... 6
Verslag ............................................................................................................................................. 7
Beleving van de zorgvrager.............................................................................................................. 7
Betrokkenheid van het sociale netwerk .......................................................................................... 7
Evaluatie van dwang en drang ......................................................................................................... 7
Kennis over draaglast en -kracht ..................................................................................................... 7
Begeleidingstechnieken ................................................................................................................... 7
Wet- en regelgeving ......................................................................................................................... 7
Casus 2: Mw. E. .................................................................................................................................... 7
Achtergrond ..................................................................................................................................... 7
Gesprek met de zorgvrager en de naastbetrokkene ....................................................................... 7
Verslag ............................................................................................................................................. 8
Beleving van de zorgvrager.............................................................................................................. 8
Betrokkenheid van het sociale netwerk .......................................................................................... 8
Evaluatie van dwang en drang ......................................................................................................... 8
Kennis over draaglast en -kracht ..................................................................................................... 8
Begeleidingstechnieken ................................................................................................................... 8
Wet- en regelgeving ......................................................................................................................... 8
O2 – Omgaan met ongewenste intimiteiten ........................................................................................... 9
Casus I: Dhr. [X] .................................................................................................................................... 9
Achtergrond ..................................................................................................................................... 9
Observatie van collega's .................................................................................................................. 9
Protocol bij grensoverschrijdend gedrag ......................................................................................... 9
, Oefenen van omgang met de zorgvrager ........................................................................................ 9
Casus II: Mw. [X] ................................................................................................................................ 10
Achtergrond ................................................................................................................................... 10
Observatie van collega's ................................................................................................................ 10
Gedragsobservaties ....................................................................................................................... 10
Oefenen van omgang met de zorgvrager ...................................................................................... 10
O3 – Conflicten ...................................................................................................................................... 11
Casus I: Conflict tussen Dhr. [X] en Dhr. [X] ....................................................................................... 11
Achtergrond ................................................................................................................................... 11
Afspraken over het omgaan met problemen, conflicten of onenigheid ....................................... 11
Bemiddelen bij het conflict............................................................................................................ 11
Aanpassen van gedrag, communicatie en begeleiding ................................................................. 12
Feedback aan zorgvragers ............................................................................................................. 12
Onpartijdige bemiddeling .............................................................................................................. 12
O4 – Omgaan met agressie ................................................................................................................... 12
Casus: Dhr. [X] .................................................................................................................................... 12
Achtergrond ................................................................................................................................... 12
Observatielijst voor agressief gedrag ............................................................................................ 12
Observatie van Collega’s ................................................................................................................ 14
Oefenen van het omgaan met agressief gedrag ............................................................................ 14
Feedback van collega’s .................................................................................................................. 14
Grenzen en gevoelens hanteren .................................................................................................... 14
O7 – Handelen in onvoorziene en crisissituaties................................................................................... 15
Verslag: Oefening in het handelen bij een onvoorziene crisissituatie ............................................... 15
Opdracht ........................................................................................................................................ 15
Bespreking met begeleider............................................................................................................ 16
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