Summary
Consulting 2024 Summary
- Course
- Institution
Summary for the consulting course (H001996). I achieved a 16/20 with this.
[Show more]
Seller
Follow
JokePr
Content preview
2023-2024CONSULTING
,INHOUDSOPGAVE
Goals of the course ..............................................................................................................................7
What is consulting? ..............................................................................................................................7
Consultants .....................................................................................................................................7
HR consulting: today ........................................................................................................................9
Flawless consulting .............................................................................................................................9
The consultant’s skills .................................................................................................................... 10
Technical skills ........................................................................................................................... 10
Interpersonal skills ..................................................................................................................... 10
Consulting skills ......................................................................................................................... 10
Phase 3: feedback. ..................................................................................................................... 11
Phase 5: extension, recycle or termination ................................................................................... 12
Operating at two levels ................................................................................................................... 12
Content level .............................................................................................................................. 13
Relational, affective level ............................................................................................................ 13
Assumptions of the consultant .................................................................................................... 13
Developing client commitment: a secondary goal of each consulting act ........................................... 14
Consultant roles............................................................................................................................. 14
Expert ........................................................................................................................................ 14
Pair of hands .............................................................................................................................. 15
Partner/collaborative role ............................................................................................................ 16
Consultant’s goals ......................................................................................................................... 16
Trends in management consulting vs. management research ............................................................... 17
Rhetorical questions to keep in mind: .............................................................................................. 17
Management trends (management fads).......................................................................................... 17
The relationship between consulting and management-research ...................................................... 19
3 phases/views (Nicolai & Röbken, 2005): .................................................................................... 19
Take home message .......................................................................................................................... 21
Management fads: emergence, evolution and implications for managers (Gibson, J.W.; Tesone, DANA.V.).
......................................................................................................................................................... 22
Journal of organizational change management emerald article: towards a general model of consultancy:
foundations (Lundberg, C.C.). ............................................................................................................ 23
Emerald article: scientification, immune responses, and reflection: the changing relationship between
management studies and consulting (Nicolai, A.T.; Röbken, H.) ........................................................... 25
First phase ..................................................................................................................................... 25
Second phase: management trends as a foreign body ...................................................................... 26
Third phase: management trends as an object of scientific reflection ................................................ 27
1
, Additional clarification ................................................................................................................ 28
The consulting-science relationship from a self-referential system’s perspective .............................. 29
Explained once again step by step ............................................................................................... 29
Latent functions of management methods ....................................................................................... 30
Destruction of latent functions through reflection ............................................................................ 31
Conclusion .................................................................................................................................... 31
(1) The changing relationship between management studies and consulting .................................. 31
(2) Why management modes should be the subject of scholarly reflection ..................................... 32
(3) Implications for research on management modes .................................................................... 32
(4) Role of advisory literature ....................................................................................................... 32
What bandwagons bring: effects of popular management techniques on corporate performance,
reputation, and CEO pay (Staw, B.M.; Epstein, L.D.) ............................................................................. 33
Results .......................................................................................................................................... 33
Table 1: Intercorrelations among key variables (1994-1995) ........................................................... 33
Table 2: Effects of popular management techniques on organizational performance (1995) ............ 33
Summary of findings – corporate reputation ................................................................................. 33
Summary of findings – CEO compensation ................................................................................... 34
Discussion ..................................................................................................................................... 36
Introduction ...................................................................................................................................... 39
Management fashions ........................................................................................................................ 39
One of the strongest myths: typologies................................................................................................ 39
A crazy example: enneagram ........................................................................................................... 40
The theory .................................................................................................................................. 40
Partially true theories...................................................................................................................... 40
Cognitive dissonance ......................................................................................................................... 41
Slapp suits ..................................................................................................................................... 41
The problem .................................................................................................................................. 41
Why would we use science and evidence at work ................................................................................ 42
Factfulness quiz ............................................................................................................................. 42
Who or what to trust? ......................................................................................................................... 43
Trust your memory? ........................................................................................................................ 44
ChatGPT ........................................................................................................................................ 44
Trust your own eyes? ...................................................................................................................... 44
Our brain is our worst enemy. .......................................................................................................... 44
The solution: think, read and be critical ............................................................................................... 45
The arguments against evidence based? .......................................................................................... 45
Falsehood 1 – conversation starter .............................................................................................. 45
2
, Falsehood 2 ................................................................................................................................ 46
Falsehood 3 ................................................................................................................................ 46
Falsehood 4 ................................................................................................................................ 46
Falsehood 5 ................................................................................................................................ 47
Falsehood 6 ................................................................................................................................ 47
Falsehood 7 ................................................................................................................................ 47
Falsehood 8 ................................................................................................................................ 47
Falsehood 9 ................................................................................................................................ 48
Falsehood 10 (interesting according to the prof) ........................................................................... 48
Falsehood 11 .............................................................................................................................. 49
Yep, science is not perfect, alternatives are worse! .......................................................................... 49
Isn’t it too boring? ....................................................................................................................... 49
I’m more of a “feeling” person and I don’t like all that ratio ............................................................ 49
We did our own study .................................................................................................................. 50
Evidence-based working is too slow, it is slowing down innovation ................................................ 50
Some things are difficult to study ................................................................................................. 50
It is a moral duty ......................................................................................................................... 50
The search for reliable information .................................................................................................. 50
Sometimes it is hard ................................................................................................................... 50
Sometimes it is easy ................................................................................................................... 51
Sometimes it is fun ..................................................................................................................... 52
Tips & tricks ................................................................................................................................ 52
Take home messages ......................................................................................................................... 53
Introduction ...................................................................................................................................... 54
Psychology based on biology (2) ......................................................................................................... 54
Recruitment and selection ................................................................................................................. 55
Learning and development ................................................................................................................. 55
Evidence based management ............................................................................................................. 56
What is it? ...................................................................................................................................... 56
Evidence-based practice ................................................................................................................ 57
The 5 steps of EBP (see later) ....................................................................................................... 57
Intuition or evidence-based? ....................................................................................................... 57
Five good EBP habits ................................................................................................................... 58
Where does it come from? .............................................................................................................. 58
What field is this?........................................................................................................................ 58
Medicine: founding fathers .......................................................................................................... 59
Problem 1: too much information................................................................................................. 59
3
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller JokePr. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $9.66. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
52928 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now