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Organizational Behavior - Chapter 4 questions (updated & already graded A+).
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Organizational Behavior - Chapter 4 questions (updated & already graded A+).
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Organizational Behavior -Chapter 4 questions 2025-
2026(updated & already
graded A+)
Affect
A broad range of feelings that people experience
Emotions
Intense feelings that are directed at someone or
something. Cannot be neutral. Necessary for rational
decisions.
Moods
Feelings that tend to be less intense than emotions and
that lack a contextual stimulus. Mood states affect
perception and therefore perceived reality. More general
than emotions
Positive Affect
A mood dimension that consists of specific positive
emotions such s excitement, self-assurance, and
cheerfulness at the high end and boredom, sluggishness,
and tiredness at the low end
Negative Affect
A mood dimension that consists of emotions such as
nervousness, stress, and anxiety at the high end and
relaxation, tranquility, and poise at the low end
Positivity Offset
, the tendency of most individuals to experience a mildly
positive mood at zero input (when nothing in particular is
going on)
Do Emotions Make Us Irrational?
No, individuals in a negative mood are better able to
discern truthful information than people in a happy mood.
if we have a concern about someone telling the truth,
shouldn't we conduct an inquiry while we are actively
concerned, rather than wait until we cheer up?
Do Emotions Make Us Ethical?
Not really, more on feelings and less on high order
cognition. moral judgments are largely based on feelings
rather than on cognition. our beliefs are shaped by our
peer, interest, and work groups which influence our
perceptions of others, resulting in unconscious responses
and a feeling that our shared emotions are "right
Affect Intensity
People also experience the same emotions with different
intensities; the degree to which they experience them is
called their affect intensity
Illusionary Correlation
The tendency of people to associate two events when in
reality there is no connection. Ex: weather and bad mood
Emotional Labor
A situation in which an employee expresses
organizationally desired emotions during interpersonal
transactions at work
Felt Emotions
An individual's actual emotions
Displayed Emotions
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