STUDY GUIDE FOR CPPM EXAM: CHAPTER 1 & 2 WITH CORRECT SOLUTIONS
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Course
CPPM
Institution
CPPM
STUDY GUIDE FOR CPPM EXAM: CHAPTER 1 & 2 WITH CORRECT SOLUTIONSSTUDY GUIDE FOR CPPM EXAM: CHAPTER 1 & 2 WITH CORRECT SOLUTIONSSTUDY GUIDE FOR CPPM EXAM: CHAPTER 1 & 2 WITH CORRECT SOLUTIONS
Efficiency is doing things right while effectiveness is doing the right things. - ANSWER-What is the differe...
STUDY GUIDE FOR CPPM EXAM:
CHAPTER 1 & 2 WITH CORRECT
SOLUTIONS
Efficiency is doing things right while effectiveness is doing the right things. - ANSWER-
What is the difference between efficiency and effectiveness?
55% - ANSWER-What percentage of communication occurs through body language?
"I know you are working really hard, Is now a good time to talk about the upcoming
change". - ANSWER-A practice manager needs to have a discussion with the provider
about an upcoming change, The practice manager does not think the provider will
respond favorably to the information. Which is best option for approaching the provider?
Helps you assess a situation more effectively and accurately
Allows the speaker to clarify thoughts and feel heard
Diffusing emotions that can present large roadblocks to thinking effectively. - ANSWER-
Which options are benefits to active listening?
Check the payer contract to see if the denial is appropriate - ANSWER-When reviewing
denials, your biller notices that one of the private payers is not paying for venipuncture
when performed during an office visit. What should be done?
Office Consult & New patient preventive medicine exam - ANSWER-The services listed
below which CPT evaluation and management services?
CPT & HCPCS LEVEL II - ANSWER-Payment for fee service outpatient physician
service is based on:
medical necessity for the nature of presenting problem - ANSWER-Electronic health
records guide a provider to select E/M codes for a hospital visit based on the number of
elements documented. What does this leave out that causes a potential compliance
risk?
The process of verifying the skills, training and education of providers. - ANSWER-What
is the definition of healthcare provider credentialing?
Physician Services - ANSWER-What is one of Medicare Part B covered services?
ICD-10-PCS - ANSWER-Procedure codes are reported by the facility using which code
set?
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