, TESThBANKhFORhYODER-
WISE’ShLEADINGhANDhMANAGINGhINhCANADIANhNURSING,h2NDhEDITION,hPATRI
CIAhS.hYODER-WISE,hJANICEhWADDELL,hNANCYhWALTON,
ISBN:h9781771721684,
ISBN:h9781771721745,
ISBN:h9781771721677
TablehofhContentshPa
rthI:hCorehConceptshO
verview
1. Leading,hManaging,handhFollowing
2. DevelopinghthehRolehofhLeader
3. DevelopinghthehRolehofhManager
4. NursinghLeadershiphandhIndigenoushHealth
5. PatienthFocus
Context
6. EthicalhIssues
7. LegalhIssues
8. MakinghDecisionshandhSolvinghProblems
9. HealthhCarehOrganizations
10. UnderstandinghandhDesigninghOrganizationalhStructures
11. CulturalhDiversityhinhHealthhCare
12. Power,hPolitics,handhInfluence
ParthII:hManaginghResources
13. Caring,hCommunicating,handhManaginghwithhTechnology
14. ManaginghCostshandhBudgets
15. CarehDeliveryhStrategies
16. StaffinghandhSchedulingh(availablehonlyhonhEvolve)
17. Selecting,hDeveloping,handhEvaluatinghStaffh(availablehonlyhonhEvolve)
,ParthIII:hChanginghthehStatushQuo
18. StrategichPlanning,hGoal-Setting,handhMarketing
19. NurseshLeadinghChange:hAhRelationalhEmancipatoryhFrameworkhforhHealthhandhSocialh
Action
20. BuildinghTeamshThroughhCommunicationhandhPartnerships
21. CollectivehNursinghAdvocacy
22. UnderstandinghQuality,hRisk,handhSafety
23. TranslatinghResearchhintohPractice
ParthIV:hInterpersonalhandhPersonalhSkills
Interpersonal
24. UnderstandinghandhResolvinghConflict
25. ManaginghPersonal/PersonnelhProblems
26. WorkplacehViolencehandhIncivility
27. InterhandhIntraprofessionalhPracticehandhLeadinghinhProfessionalhPracticehSettings
Personal
28. RolehTransition
29. Self-Management:hStresshandhTime
Future
30. ThrivinghforhthehFuture
31. LeadinghandhManaginghYourhCareer
32. NursinghStudentshashLeaders
, Yoder-Wise'shLeadinghandhManaginghinhCanadianhNursingh2ndhEditionhYoder-WisehTesthBank
Chapter 01: Leading, Managing, and Following
h h h h h
Waddell/Walton: Yoder-h
Wise’s Leading and Managing in Canadian Nursing, SecondEdition
h h h h h h h h
MULTIPLEhCHOICE
1. Ahnursehmanagerhofhah20-
bedhmedicalhunithfindshthath80%hofhthehpatientshareholderhadults.hShehishaskedhtohassesshandhadap
ththehunithtohbetterhmeeththehuniquehneedshofholderhadulthpatients.hAccordinghtohcomplexityhprin
ciples,hwhathwouldhbehthehbesthapproachhtohtakehinhmakinghthishchange?
a. Leveragehthehhierarchicalhmanagementhpositionhtohgethunithstaffhinvolvedhinha
ssessmenthandhplanning.
b. Engagehinvolvedhstaffhathallhlevelshinhthehdecision-makinghprocess.
c. Focushthehassessmenthonhthehunit,handhomiththehhospitalhandhcommunityhe
nvironment.
d. Hirehahgeriatrichspecialisthtohoverseehandhcontrolhthehproject.
ANS:h B
Complexityhtheoryhsuggestshthathsystemshinteracthandhadapthandhthathdecisionhmakinghoccursht
hroughouththehsystems,hashopposedhtohbeinghheldhinhahhierarchy.hInhcomplexityhtheory,heveryb
ody‘shopinionhcounts;htherefore,hallhlevelshofhstaffhwouldhbehinvolvedhinhdecisionhmaking.
DIF: CognitivehLevel:hApply
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2. Ahunithmanagerhofhah25-bedhmedical/surgicalhareahreceiveshahphonehcallhfromhahnursehwhohhas
calledhinhsickhfivehtimeshinhthehpasthmonth.hHehtellshthehmanagerhthathhehveryhmuchhwantshtohco
mehtohworkhwhenhscheduled,hbuthmusthoftenhcarehforhhishwife,hwhohishundergoinghtreatmenthforh
breasthcancer.hInhthehpracticehofhahstrengths-
basedhnursinghleader,hwhathwouldhbehthehbesthapproachhtohsatisfyinghthehneedshofhthishnurse,hot
herhstaff,handhpatients?
a. Linehuphagencyhnurseshwhohcanhbehcalledhinhtohworkhonhshorthnotice.
b. Placehthehnursehonhunpaidhleavehforhthehremainderhofhhishwife‘shtreatment.
c. Sympathizehwithhthehnurse‘shdilemmahandhleththehchargehnursehknowhthaththishnurseh
mayhbehcallinghinhfrequentlyhinhthehfuture.
d. Workhwithhthehnurse,hstaffinghoffice,handhotherhnurseshtoharrangehhishscheduledhd
ayshoffharoundhhishwife‘shtreatments.
ANS:h D
Placinghthehnursehonhunpaidhleavehmayhthreatenhphysiologichneedshandhdemotivatehthehnurse.h
Unsatisfactoryhcoveragehofhshiftshonhshorthnoticehcouldhaffecthpatienthcarehandhthreatenhstaffh
members‘hsensehofhcompetence.hStrengths-
basedhnursehleadershhonourhthehuniquenesshofhindividuals,hteams,hsystems,handhorganizations;
hthereforeharranginghthehscheduleharoundhthehwife‘shneedshwouldhresulthinhahwin-
winhsituation,halsohcreatinghahworkhenvironmenththathpromoteshthehhealthhofhallhthehnurseshand
hfacilitatesh theirhdevelopment.
DIF: CognitivehLevel:hAnalyze
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