My document for Unit 15: Operations Management will focus on the processes and practices involved in efficiently managing resources to produce goods and services. It will explore key areas such as supply chain management, quality control, production planning, inventory management, and process optim...
MNO2609 Assignment 5 Semester 2 2024 | Due September 2024
MNO2601 ASSIGNMENT 5 SEMESTER 1 2023
operations-management-theory-and-practice
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Unit 15 Operation Management
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Student Assessment Submission and Declaration
Student Name: Assessor Name:
Issue Date: Submissio Submitted
n Date: On:
Programme:
Unit Number & Unit 15 Operations Management
Title:
Assignment Part 1: Effective Operations Management in Achieving Organisational
Number & Title Performance
Part 2: Quality and Supply Chain Management to Meet the Customer
Desire
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Introduction to Tesco PLC...........................................................................................................5
Explanation of Diverse Support and Core Functions in Tesco PLC...........................................5
Operations in Tesco.................................................................................................................5
Other Core Functions...............................................................................................................6
Support Functions....................................................................................................................6
Interrelationships Between Operations and Other Functions......................................................7
Operations Impact on Other Functions........................................................................................7
Challenges to Address Customer Needs for Operations Management........................................8
Comparison on the Way Performance and Effectiveness of Operations are Measured by
Diverse Organisations..................................................................................................................9
Critical Analysis on Operations Management Roles and Importance at Tesco.........................10
Part Two: Business Report.............................................................................................................11
Approaches of Quality Management at Tesco...........................................................................11
Comparison of the Advantages and Shortcomings and Justification of the Roles of Diverse
Approaches................................................................................................................................12
Role of Supply Chain Management...........................................................................................12
Scope of Supply Chain Management.........................................................................................13
Supports of SCM to Meet Customer Needs...............................................................................13
2|Page
, Critical Evaluation of Supply Chain Relationship Management for Customer Satisfaction.....13
Recommendations for Tesco......................................................................................................14
Input-Transformation-Output Process of Tesco........................................................................19
Interrelationships between Organisational Functions of Tesco.................................................20
Supply Chain Management Processes of Tesco........................................................................21
Quality Management Processes of Tesco..................................................................................22
3|Page
, Introduction
In the landscape of business management, a pivotal role is played by operations management to
optimise operational efficiencies and enhance overall competitiveness so that long-term business
success can be contributed to the organisation in the dynamic business environment (Slack,
2020). Generally, operations management is a core business function involved planning,
controlling, and coordinating of the organisational process with the aim of producing services or
goods efficiently. The primary goals of operations management are to utilise organisational
resources effectively and streamline processes of production so that overall efficiency can be
enhanced, desires of customers can be addressed, competitive edge can be ensured, and business
sustainability can be fostered (Stevenson, 2021). The study is seeking to conduct a
comprehensive examination on operations management so that meaningful insights can be
obtained into the development of operational strategies and utilisation of effective OPM tools so
that desires of customers can be addressed and business success can be encouraged.
4|Page
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