Mgt Chapter 1 Exam Questions and Answers 100% Pass

Mgt Chapter 1 Exam Questions and Answers 100% Pass What is Management - ANSWER -Management is coordinating work activities so that they are completed efficiently and effectively with and through other people what is effiency - ANSWER -getting the most output from the least amount of inputs or, as management expert Peter Drucker explained, "Doing things right. What is effectiveness? - ANSWER -doing the right things"—that is, those work activities that will help the organization reach its goals What's the difference between efficiency and effectiveness? - ANSWER -efficiency is about ways to get things done, effectiveness deals with the ends, or attaining organizational goals Define Manager - ANSWER -someone who works with and through other people by coordinating their work activities in order to accomplish organizational goals. Define what an organization is - ANSWER -a deliberate arrangement of people brought together to accomplish some specific purpose. What are the three characteristics of organizations and define what they do - ANSWER -The three characteristics are goals, people, and structure. Goals have a distinct purpose People in an organization have to work to achieve those goals 2 | P a g e Created by Grace Amelia © 2025, All Rights Reserved. organization is structured in some way that defines and limits the behaviour of its members. Define Nonmanagerial employees - ANSWER -people who work directly on a job or task and have no responsibility for overseeing the work of others. Define top managers - ANSWER -those at or near the top of an organization. They're usually responsible for making decisions about the direction of the organization and defining policies and values that affect all organizational members. Top managers typically have titles such as vice-president, president, chancellor, managing director, chief operating officer, chief executive officer, or chairperson of the board Define Middle Managers - ANSWER - Define Lower-level managers - ANSWER -Managers who are at the lowest level of the organization. Define first-line managers - ANSWER -individuals responsible for directing the day-to-day activities of non-managerial employees. First-line managers are often called supervisors, shift managers, office managers, department managers, or unit coordinators Define Team leaders - ANSWER -individuals who are responsible for managing and facilitating the activities of a work team Define Private Sector - ANSWER -Part of the company run by organizations that are free from direct government control Define Publicly held - ANSWER -their shares are available on the stock exchange for public trading. Define privately held organizations - ANSWER -An organization who's shares are not available on the stock exchange 3 | P a g e Created by Grace Amelia © 2025, All Rights Reserved. Define the nonprofit sector - ANSWER -The part of the company run by organizations providing charity or services rather than on making a profit Define Public Sector - ANSWER -part of the economy operated by the government Define civil servants - ANSWER -People who work in a local, provincial, or a federal government department What is a crown corporation? - ANSWER -is a company owned by canadas government to provide goods and services to Canadians. Employees in Crown corporations are not civil servants, and managers in Crown corporations are more independent than the senior bureaucrats who manage government departments. What are the four management functions? - ANSWER -1. Planning: goals, establish an overall strategy for achieving those goals, and develop plans to integrate and coordinate activities 2. Organizing: what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom (i.e., they define authority relationships), and where decisions are to be made. 3. Leading: When managers motivate subordinates, direct the work of individuals or teams, select the most effective communication channel, or resolve beh