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Module 4 EMD Aspects in Crisis Management & Quality Assurance & Legal Issues & Coaching Questions and Complete Solutions Graded A+ $14.49
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Module 4 EMD Aspects in Crisis Management & Quality Assurance & Legal Issues & Coaching Questions and Complete Solutions Graded A+

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  • Course
  • EMD-Q Quality Management
  • Institution
  • EMD-Q Quality Management

Module 4 EMD Aspects in Crisis Management & Quality Assurance & Legal Issues & Coaching Questions and Complete Solutions Graded A+

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  • December 22, 2024
  • 15
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • EMD-Q Quality Management
  • EMD-Q Quality Management
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Module 4 EMD Aspects in Crisis
Management & Quality Assurance &
Legal Issues & Coaching in EMD
Outcomes of Health quality ‫ هي مخرجات الجوده‬- Answer: measurements that represent the impact on
the health status of individuals or populations post to implementing of an intervention. A broad
definition includes health-status outcome, which refers to the degree of patient satisfaction, behavior,
and knowledge improvement.( ‫هي قياس الحاله الصحيه بعد التدخل وقياس رضى المريض والسلوك‬
‫ كلمات مهمه) وتحسين المعرفه‬intervention-patient satisfaction-knowledge improvement



Key Performance Indicator of Health quality ‫ موشر االداء‬- Answer: is a measure that indicates the
change in a parameter that contributes to improving patients care or clinical outcomes. ‫هو مقياس يشير‬
‫ الى التغير في النتائج السريريه (كلمات مهمه‬-change - clinical outcomes.



Six dimensions of Health Care Quality ‫ ابعاد الجوده‬- Answer: means the domains of health quality, in
which those dimensions will tune the quality improvement 's outcomes to serve one of these
dimensions. ‫(ضوابط تحسين الجوده كلمات مهمه‬dimensions-tune)



Benchmark of Health Care Quality ‫ معاير الجوده الصحيه‬- Answer: is a process of measuring the
performance of an organization compared to other ideal practices or optimal standards of care or
evidence-based literature review. ‫ هي علمية قياس االداء مقارنه بمعاير مثاليه (كلمات مهمه‬- process-
performance-based literature review.



Institute of Medicine defines health care quality as ‫ يعرف معهد الطب الجوده انها‬- Answer: quality of
care is a degree to which health services for an individual and a population increases the likelihood of
desired health outcomes and consistent with current professional knowledge ‫هي الدرجه التي تزيدبها‬
‫الخدمه الصحيه للفردوالسكان واحتمال النتائج المرغوبه‬

‫(كلمات مهمه‬degree-likelihood-professional knowledge)



six dimensions of quality - Answer: 1-Safe

2-Effective

3-Patient-Centered

4-Timely

, 5-Efficient,

6-Equitable



‫يمكن تجي تعداد او سناريوهات مثل الهوملس مثال على‬

Equitable - Answer: ‫والطبيب الي اعطاء عالج خطا مثال على‬

Safe



The key components of effective function are classified into three categories: - Answer: 1-Prospective (
‫ المراقبه والمراقبه دائما قبل نبحث بتعريف عن‬-(before ‫كلمه‬

2- concurrent ‫متزامن والمزامنه من خالل نبحث في التعريف عن كلمه‬-during-)

3-retrospective. ‫ اثر رجعي دائما يكون بعد نبحث في العريف عن كلمه‬-after



Prospective Components: - Answer: hese components form the baseline of any effective quality
assurance process of a Dispatching System operation, and these activities are needed before the
function commencement to ensure an effective quality management process.



‫ طيب وش معناها بالعربي‬Prospective Components: - Answer: ‫يعني االشياء الي يسويها قسم الجوده قبل‬
‫التوظيف مثل التدريب وتشغيل مركز االرسال والبروتكول‬.

The prospective activities are the quality management that is conducted before the actual function and
operation of the Dispatching Center, and it mainly includes EMD protocol, personnel: EMD preparation,
and training.



EMD Protocol - Answer: is the systemic approach of dealing with public medical emergencies through
public communication system (Phone calls)



EMD Protocol ‫ طيب وش يحدد البرتوكل‬- Answer: 1-chief complaint ‫الشكوى الرئيسيه‬

2- priority of the medical emergency and details ‫اولويه الطورى والتفاصيل‬



Prospective Components ‫وش يسون بعد وش مهامهم غير انهم يدربون الموظفين ويجهزون مركز‬
‫ االرسال والبروتكول‬- Answer: Personnel includes the EMD candidate selection and evaluation, EMD
training, EMD certification. ‫يعطون شهاده ويقيمون ويدربون‬

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