Chapter 20 Quality Management Exam
Questions and Complete Solutions
Graded A+
This is the process of managing and implementing QA and QC programs - Answer: Quality Management
Which programs maximize the likelihood that images will consistently provide adequate diagnostic info
for the least exposure and cost to the patient? - Answer: QA (quality assurance)
This is a management plan that assesses and evaluates the SERVICES provided by the rad department
(anything that affects patient care) - Answer: Quality Assurance (QA)
This is the evaluation of EQUIPMENT to maintain quality of standards (may include image critiques) -
Answer: Quality Control (QC)
Some facilities began monitoring equipment and procedures in the 30's to... - Answer: Save Money
Increase efficiency
Increase quality of care
The Joint Commission (TJC) is formerly known as - Answer: JCAHO (Joint Commission on Accreditation of
Healthcare Organizations)
These 2 agencies regulate Accreditation and Inspections - Answer: TJC (The Joint Commission)
AHCA (Agency for Health Care Administration)
The Continuous Quality Improvement was implented in _____ by _____. - Answer: 1991, TJC
This act ensures that management must take the responsibility to promote this atmosphere, effectively
allocate resources needed for improvement, treat employees as assets and not expenses, and work
together toward shared goals - Answer: Continuous Quality Improvement Act
, Any acts and regulations relating to radiologic and imaging sciences are developed and enforced by -
Answer: The Center for Devices and Radiological Health (CDRH)
The Center for Devices and Radiological Health (CDRH) is apart of - Answer: FDA (Food and Drug
Administration)
Accreditation by TJC is tied to the reimbursement from ____ and____ governments, as well as ______
companies - Answer: Federal, State, Insurance
What does PDCA stand for? - Answer: Plan
Do
Check
Act
True or False: The TJC has 7 steps in the QC Program - Answer: False
10 steps, QA program
Acceptable QC programs consist of what 3 things? - Answer: Acceptance Testing
Performance Monitoring
Maintenance
Many facilities now include who in the decision-making process of purchasing new equipment? -
Answer: Staff Technologists
Who is primarily responsible for ensuring quality images are obtained? - Answer: Rad Tech
Who is primarily responsible for the quality control program? - Answer: Medical Physicist
Which program is the Medical Physicist primarily responsible for? - Answer: QC
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