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Samenvatting - Sustainable Business & Quality

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Sustainable business management (SBM) focuses on balancing three pillars: people, planet, and profit, as outlined by the triple bottom line. The global ethical trilemma addresses economic, social, and ecological challenges. Sustainability involves more than just economic growth—it includes creati...

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  • December 22, 2024
  • 28
  • 2024/2025
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Sustainable business & quality
Chapter 1 Introduction to Sustainable Business Development – introduction
Defi nition
• Definition is usually too ambitious or too narrow
• Our definition describes SBM as it is practised today, with a window of opportunity
for the future




The triple bottom line
Proposed by John Elkington in 1994: People, Planet, Profit




The global ethical trilemma
Three domains
 Economical
 Social
 Ecological


1) Economical
Beginning of the 70’s: first awareness that
economical growth could not be unlimited (Club of Rome)
80’s – 90’s: technological revolution fueled the age of efficiency
 More efficient production led to more products instead of less use of
resources (Jevons paradox)
 Cheaper products meant replacing became cheaper than repairing
 Mass-consumption became accessible for a lot more people
 Smart marketing increased level of consumption even more

,21’st century
 More awareness due to visible effects of climate change, microplastics, rising social
problems,…
 Still a lot of work to do!
 Economic growth stays global standard for success

2) Social
Social justice
 Human Rights Declaration (UN): social justice should be achieved and maintained
globally
 But: inequality is still rising!
 5% of the global population has as much income as 80%


3) Environmental/ecological
Awareness has mostly grown in industrialised
countries
Kuznet’s curve:
 Resources for ”green behaviour” are
only available when basic needs are
filled
 In industrialised countries, we have
more service-oriented businesses


Green movement
 Planetary boundaries are (close to
being) overstepped
 At this rate, we will use “3 earths” per year by 2050 in terms of resources and
waste disposal
 We use 1,7 earth a year today

Three approaches
 Global Social-Democracy
 Eco-efficient Capitalism
 Red-Green Planetarism

1) Global social-democracy
Addresses both the economic and social
aspect of sustainability
 “Create global economic order”
 “Improving the global common
good”

Ecological aspect is not mentioned

, 2) Eco-efficient Capitalism
Addresses both the economic and ecological aspect of sustainability
 “Buying cleaner cars”
 “Creating a greener environment”

Social aspect is not taken into account
 The LEZ creates inequal circumstances
for those who cannot afford to buy a cleaner car


3) Red-Green Planetarism
Addresses both the ecological and social aspect of sustainability
 “Avoid depletion of resources”
 “Ensure basic life quality for every
individual”

Economic aspect is not considered as
important
 Economic growth is seen as counterproductive

Carroll’s Pyramid
First popular definition of Corporate Social
Responsibility (CSR) was created by Archie
Carroll in 1979 and is still used today: the CSR
Pyramid which gives 4 types of expectations
that society has of business:
1. Economic
2. Legal
3. Ethical
4. Discretionary/Philantropic




1) Economical responsibility
Basic responsibility of all businesses is to create goods and services that:
- That society wants
- That can be sold with a profit

Companies that are not profitable yet, will not prioritize sustainability

 Most companies will make sure that they are profitable first and try to cover their
economic responsibilities:
 creating an income

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