Test Bank for Fundamentals of Management, 10th Canadian Edition by Robbins - 2025 Published (All Chapters included)
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Course
Fundamentals of Management 15ce Robbins
Institution
John Abbott College (
)
Complete Test Bank for Fundamentals of Management, 10th Canadian Edition by Stephen P. Robbins, David A. DeCenzo, Coulter ; ISBN13: 9780137960422...(Full Chapters included and organized in reverse order from Chapter 13 to 1)...1. Introduction to Management and Organization
2. Environmental Constra...
Fundamentals of Management, 10th
Canadian Edition by
Stephen P. Robbins
Complete Chapter Test Bank
are included (Ch 1 to 13)
** Immediate Download
** Swift Response
** All Chapters included
,Table of Contents are given below
1. Introduction to Management and Organization
2. Environmental Constraints on Managers
3. Decision Making
4. Planning and Strategic Management
5. Organizational Structure and Design
6. Human Resource Management
7. Managing Innovation and Change
8. Understanding Groups and Teams
9. Motivating and Rewarding Employees
10. Leadership
11. Managing Communication and Information
12. Foundations of Control
13. Operations Management
,The test bank is organized in reverse order, with the last chapter displayed first, to ensure that all
chapters are included in this document. (Complete Chapters included Ch13-1)
Fundamentals of Management, 10Ce (Robbins)
Chapter 13 Operations Management
1) Department members in marketing producing new and innovative products are part of the
transformation process.
Answer: TRUE
Diff: 2 Type: TF
Skill: Applied
LO: 13.1 Define operations management, and explain its role.
AACSB: Analytical Thinking
2) Operations management is focused on competitive priorities such as price.
Answer: FALSE
Diff: 2 Type: TF
Skill: Recall
LO: 13.1 Define operations management, and explain its role.
AACSB: Analytical Thinking
3) The transformation process is more evident in service organizations than manufacturing
organizations.
Answer: FALSE
Diff: 1 Type: TF
Skill: Recall
LO: 13.1 Define operations management, and explain its role.
AACSB: Analytical Thinking
4) The output of a taxi service is the movement of customers from one location to another.
Answer: TRUE
Diff: 2 Type: TF
Skill: Recall
LO: 13.1 Define operations management, and explain its role.
AACSB: Analytical Thinking
5) With services, production and consumption happen at the same time.
Answer: TRUE
Diff: 1 Type: TF
Skill: Recall
LO: 13.1 Define operations management, and explain its role.
AACSB: Analytical Thinking
6) Tim Hortons offering double lanes in drive-throughs is a cost saving measure.
Answer: FALSE
Diff: 2 Type: TF
Skill: Applied
LO: 13.1 Define operations management, and explain its role.
AACSB: Analytical Thinking
1
, 7) To improve productivity, managers must focus on people instead of operations variables.
Answer: FALSE
Diff: 1 Type: TF
Skill: Recall
LO: 13.1 Define operations management, and explain its role.
AACSB: Analytical Thinking
8) Chipotle was able to speed up service by focusing on operations, which in turn provided new
strengths for employees.
Answer: FALSE
Diff: 2 Type: TF
Skill: Recall
LO: 13.1 Define operations management, and explain its role.
AACSB: Analytical Thinking
9) Suppliers have the most power in the value chain because of their ability to dictate prices and
quality.
Answer: FALSE
Diff: 1 Type: TF
Skill: Recall
LO: 13.2 Define the nature and purpose of value chain management.
AACSB: Analytical Thinking
10) Value chain management is externally oriented.
Answer: TRUE
Diff: 1 Type: TF
Skill: Recall
LO: 13.2 Define the nature and purpose of value chain management.
AACSB: Analytical Thinking
11) Focusing on incoming materials and outgoing products is what makes value chain
management effectiveness oriented.
Answer: TRUE
Diff: 2 Type: TF
Skill: Recall
LO: 13.2 Define the nature and purpose of value chain management.
AACSB: Analytical Thinking
12) Close relationships with customers lead to improved logistics.
Answer: FALSE
Diff: 1 Type: TF
Skill: Recall
LO: 13.2 Define the nature and purpose of value chain management.
AACSB: Analytical Thinking
2
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