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Lab Management Final Questions and answers

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  • Laboratory management
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  • Laboratory Management

Lab Management Final Questions and answers Problem Solving is the process of identifying and defining the problem • What caused the problem and what steps or possible solutions will be necessary to solve it Decision Making is the process of choosing among several alternatives o This ...

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  • December 25, 2024
  • 14
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

Subjects

  • lab management final questions and answers
  • decision making is the process of choosing among s
  • problem solving is the process of identifying and

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  • Laboratory management
  • Laboratory management

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Lab Management Final Questions and
answers
Problem Solving - answer is the process of identifying and defining the problem
• What caused the problem and what steps or possible solutions will be necessary to
solve it

Decision Making - answer is the process of choosing among several alternatives
o This may or may not be an immediate problem-solving decision but it usually has a
goal direction

• Shewhart Cycle: (PDCA) - answer Plan
--> Describe the Process, Review existing information, Select an appropriate strategy,
Interview customers, Plot the process on a flow diagram, Brainstorm problem and
produce a fishbone diagram, Collect Data on the process, Analyze the Data, and last
Develop a theory or hypothesis

Do
-->Test the Hypothesis

Check
-->Check by collecting data

Act
-->Implement and Monitor

• Lean 5S Workplace - answer SORT: proper arrangement of all items, storage,
equipment, tools, inventory and traffic

SET (or Simplify): orderliness

SHINE: cleanliness

STANDARDIZE: make things common and consistent where possible

SUSTAIN (or Self-Discipline): make it a habit of maintaining this system

• Six Sigma DMAIC Methodology - answer Define
Measure
Analyze
Improve
Control

, True or False: Using LEAN and 6 sigma together can have added value - answer
True

1. Benchmarking - answer a measure of processes against those with a set
standard. This provides an opportunity to identify where improvement will be most
beneficial

brainstorming - answer method for developing creative solutions to problems

Scatter Diagrams - answer plot of one variable versus another to see if there is any
relationship between the two.

Pareto Charts - answer help identify major factors and distinguish between the "vital
few" causes and the potentially less significant ones

5. PMI-plus/minus/interesting - answer • Plus/Minus/Interesting: a valuable
development of the PRO's and CON's technique

6. Decision Tree - answer • graphical diagram consisting of nodes and branches

7. Fishbone Diagram/honeycomb cause and effect - answer fishbone analyzes
cause and effect relationships and identifies potential root causes of a problem.

8. Cost/Benefit Analysis - answer • refers to the several approaches for determining
and comparing the forward looking, incremental costs, benefits, and values of solution
alternatives

• Spaghetti diagram - answer o Lines drawn to trace the operation sequence, this
step-by-step documentation is a visual creation of the flow and describes the actual
activities, distance from the last step, estimated task time, observations, and return rate

• Public Sector Labs: - answer • These are maintained by local, county, state, or
federal entities. These profits are held by the entity to further its cause. Exist to provide
a service such as "healthcare".
• Operate as a "Not-For-Profit"
• An example would be a County Hospital that runs molecular tests.

• Private Sector Labs: - answer • Privately held and its profits are distributed to the
owners and its primary purpose is to generate revenue.
• Operate as a "For-Profit"
• Molecular Lab example the MAYO clinic

• Direct Cost - answer includes all costs directly related performing the test.
• Also known as Variable Costs
• Examples: Reagents, consumables, labor and benefits (See Table 11-2 pg. 274 for
specific examples)

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