COMM 211 2024 FINAL EXAM QUESTIONS AND ANSWERS (ALREADY PASSED) 100% VERIFIED
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Course
COMM 211
Institution
COMM 211
COMM 211 2024 FINAL EXAM QUESTIONS AND ANSWERS (ALREADY PASSED) 100% VERIFIED
Which would be the best way to persuade your boss to implement a flex-time schedule in your office?
A) Provide research that shows that this arrangement is workable and often results in increased productivity
...
COMM 211 2024 FINAL
EXAM QUESTIONS AND
ANSWERS (ALREADY
PASSED) 100% VERIFIED
Which would be the best way to persuade your boss to implement a flex-time schedule
in your office?
A) Provide research that shows that this arrangement is workable and often results in
increased productivity
B) Give the boss the names of the employees who would be interested in working a
flex-time schedule
C) Tell the boss how happy it would make you to have the flexibility to accommodate
your personal interests
D) Inform the boss about the many leisure activities that employees would be able to
engage in if the flex-time schedule were implemented
E) Tell her that your friend's brother's company is considering a flex-time schedule at its
local office - Answer-A
When conducting the audience analysis for a persuasive message, which of the
following is one of the recommended questions?
A) How should you organize the persuasive message?
B) What information does the audience need to know and why?
C) How should I design the format and delivery?
D) Does the content ensure complete information?
E) How will I benefit from my idea or proposal? - Answer-B
Primary research ________.
A) involves collecting your own original data
B) includes industry journals and experts outside your company
C) is the information that other people have collected
D) includes existing company reports and databases
E) is always more efficient than secondary research - Answer-A
, When selecting a medium for a message, email ________.
A) is not efficient for disseminating information to many people
B) ensures immediate feedback
C) may not be appropriate for sending sensitive content
D) cannot create a permanent record
E) does not allow for quick communication - Answer-C
Before you decide what it is you want to communicate, what should be considered??
A) Who the receiver will be
B) Why you are communicating
C) Is there a deadline
D) How long it will take to compose the message
E) How you can incorporate goodwill into the message - Answer-B
To develop the most persuasive content for a communication, what must first be
understood by the communicator?
A) What kind of content will best motivate the audience
B) What key questions should be asked of the audience
C) Where the audience is located
D) Whether or not the audience finds you credible
E) The problem that needs to be resolved - Answer-A
When emailing a coworker to ask for her assistance on a project, which of the following
constitutes a refutation you could include in your request, in anticipation of a possible
objection?
A) I really need your help right now, as my department is short-staffed.
B) I won't be able to complete my project if you don't help me.
C) While this may sound time-consuming, I will only need one hour of your time.
D) If you decide to help me, then you will have to spend more time at work to complete
your own professional responsibilities.
E) I don't think that I will be able to return the favor. - Answer-C
What is considered to be the most critical element of persuasion?
A) Logical argument
B) Credibility
C) Emotion
D) Benefits
E) Establishing a problem or need - Answer-B
Which of the following is least likely to help establish credibility? A) Getting to know the
audience B) Establish credentials C) Identify needs D) Present ideas effectively E) Tell
the truth - Answer-C
If you have thoroughly analyzed all the elements and carefully composed the message,
evaluation ________. A) is not recommended B) can be very difficult C) is a must
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