Intro to Human Resource Management
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(1) Which of the following is not a way HR professionals can create an ethical
organizational culture?
a. Constant monitoring of employees
b. Establishing an open-door policy
c. Hiring ethical individuals
d. Creating a positive work environment - ✔✔a. Constant monitoring of employees
(1) What is one way that HR can improve the quality of life for most employees in
today's world?
a. Let the employees be less involved in their work
b. Give the employee a specific job without letting them expand beyond that
c. Be very detailed in defining employee tasks and responsibilities, creating a very
structured work environment
d. Increase the amount of control employees have over their own jobs - ✔✔d.
Increase the amount of control employees have over their own jobs
(1) True or False: HR department executives are now just as concerned with profits as
any other executive. - ✔✔True
,HR department executives are now just as concerned with profits as any other
executive.
(1) Many millennials entering the workforce can be describe as _______________?
a. Happy
b. Cynical
c. Wanting to please authority
d. Excited - ✔✔b. Cynical
(1) Because new millennials entering the workforce are cynical and less patient with
respect to authority, they sometimes do not get along with older workers who do
accept authority. What is the HR function that will help resolve this conflict?
a. Know how to recruit employees
b. Know how to retain employees
c. Know how to manage supervisors
d. Know how to manage the skills of young workers - ✔✔d. Know how to manage the
skills of young workers
(1) What is "strategy"?
a. Strategy refers to how an organization is going to compete.
b. Strategy is innovation within the firm.
c. Strategy describes environmental efforts of the firm.
d. Strategy is an explanation of past performance. - ✔✔a. Strategy refers to how an
organization is going to compete.
,(1) What is a societal trend that affects HR and its functions?
a. A decrease in the speed of external changes
b. Higher unemployment
c. Symptoms of dysfunction in the workplace
d. Decreased competition - ✔✔c. Symptoms of dysfunction in the workplace
(1) The economy, changes in technology, and competition are all examples of what type
of environment that an organization has to be aware of?
a. Internal
b. External - ✔✔b. External
(1) True or False: The internal environment includes factors that the organization has no
control over. - ✔✔False
The internal environment includes factors that the organization has no control over.
(1) The economy is a critical element of the external environment and can have a
significant impact on HR activities. What does a strong economy tend to create?
a. An increase in unemployment
b. A reduction in the need for training
c. A decrease in wages
, d. A more competitive market for recruiting talent - ✔✔d. A more competitive
market for recruiting talent
(1) When the North American Free Trade Agreement (NAFTA) was created in 1994, were
corporations forced to become more or less competitive?
a. Less
b. More - ✔✔b. More
(1) What have organizations started doing with their structure as the use of technology
has increased in the workplace?
a. They have decreased the number of management levels in the organization
b. They have increased the number of management levels in the organization
c. Organizational structures have become fatter and fatter
d. They have kept the number of management levels basically the same - ✔✔a. They
have decreased the number of management levels in the organization
(1) The effectiveness of an organization's HR management function depends largely
upon...
a. The quality of people in the HR department
b. The hierarchy of the HR department
c. The wages of the HR department
d. The amount of people in the HR department - ✔✔a. The quality of people in the
HR department
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