TRAVEL INDUSTRY TERMINOLOGY QUESTIONS AND ANSWERS
Origin
The starting point at which the passenger begins his travel on a particular flight segment
Destination
The ultimate end of the passenger's journey as shown on the booking and ticket
Departure City
Point of embarkation
...
Origin - answer The starting point at which the passenger begins his travel on a
particular flight segment
Destination - answer The ultimate end of the passenger's journey as shown on the
booking and ticket
Departure City - answer Point of embarkation
City Pair - answer Combination of ORIGIN and DESTINATION
Minimum Connecting Time - answer The legal minimum time necessary to change
planes at the airport for connection
Greenwich Mean Time - answer Universal point of reference in determining standard
time; also known as Zulu time, Universal Time or Coordinated Universal Time
Zulu Time - answer The standard time used for flight operations globally. The letter
designator of this clock is Z
Class of Travel - answerThere are 4 common classes of service: First, Business,
Premium Economy and Economy Class
Airline Booking Code - answerA single letter reservation code which represents both the
class of service and the type of fare
Stopover - answerA planned stop (more than 24 hours)
Layover; Transit; Connection - answerPeriod spent by a passenger at an intermediate
point in waiting for a connecting flight
Non-stop flight - answerA flight that proceeds directly to the final destination without
making any stop(s) at intermediate point
Direct flight - answerMay have 1 or more stops from departure to arrival city with no
change of aircraft. Passenger takes the same flight number all throughout the flight
Connecting Flight - answerA flight within an intermediate stop that requires a change of
aircraft/airline and flight number
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