Exam (elaborations)
Comptia A+ 1102 Practice Exams 2025 Distinction Guaranteed
- Course
- Comptia A+ 1102
- Institution
- New York University
Comptia A+ 1102 Practice Exams 2025 Distinction Guaranteed
[Show more]
Seller
Follow
Content preview
Comptia A+ 1102Study online at https://quizlet.com/_eess52
1. A help desk team lead contacts a systems administrator because the tech-
nicians are unable to log in to a Linux server that is used to access tools.
When the administrator tries to use remote desktop to log in to the server, the
administrator sees the GUI is crashing. Which of the following methods can
the administrator use to troubleshoot the server effectively?
A. SFTP
B. SSH
C. VNC
D. MSRA: B
2. A company wants to remove information from past users' hard drives in
order to reuse the hard drives. Which of the following is the MOST secure
method?
A. Reinstalling Windows
B. Performing a quick format
C. Using disk-wiping software
D. Deleting all files from command-line interface:: C
3. A user is having phone issues after installing a new application that claims
to optimize performance. The user downloaded the application directly from
the vendor's website and is now experiencing high network utilization and
is receiving repeated security warnings. Which of the following should the
technician perform FIRST to mitigate the issue?
A. Reset the phone to factory settings.
B. Uninstall the fraudulent application.
C. Increase the data plan limits.
D. Disable the mobile hotspot.: B
4. A change advisory board just approved a change request. Which of the
following is the MOST likely next step in the change process?
A. End user acceptance
B. Perform risk analysis
C. Communicate to stakeholders
D. Sandbox testing: A
5. A user calls the help desk to report that none of the files on a PC will open.
The user also indicates a program on the desktop is requesting payment in
exchange for file access. A technician verifies the user's PC is infected with
ransomware. Which of the following should the technician do FIRST?
A. Scan and remove the malware.
, Comptia A+ 1102
Study online at https://quizlet.com/_eess52
B. Schedule automated malware scans.
C. Quarantine the system.
D. Disable System Restore.: C
6. A company is issuing smartphone to employees and needs to ensure data
is secure if the devices are lost or stolen. Which of the following provides the
BEST solution?
A. Anti-malware
B. Remote wipe
C. Locator applications
D. Screen lock: B
7. A user reports seeing random, seemingly non-malicious advertisement
notifications in the Windows 10 Action Center. The notifications indicate the
advertisements are coming from a web browser. Which of the following is the
BEST solution for a technician to implement?
A. Disable the browser from sending notifications to the Action Center.
B. Run a full antivirus scan on the computer.
C. Disable all Action Center notifications.
D. Move specific site notifications from Allowed to Block.: B
8. A help desk technician is troubleshooting a workstation in a SOHO en-
vironment that is running above normal system baselines. The technician
discovers an unknown executable with a random string name running on the
system. The technician terminates the process, and the system returns to
normal operation. The technician thinks the issue was an infected file, but the
antivirus is not detecting a threat. The technician is concerned other machines
may be infected with this unknown virus. Which of the following is the MOST
effective way to check other machines on the network for this unknown threat?
A. Run a startup script that removes files by name.
B. Provide a sample to the antivirus vendor.
C. Manually check each machine.
D. Monitor outbound network traffic.: C
9. A laptop user is visually impaired and requires a different cursor color.
Which of the following OS utilities is used to change the color of the cursor?
A. Keyboard
B. Touch pad
, Comptia A+ 1102
Study online at https://quizlet.com/_eess52
C. Ease of Access Center
D. Display settings: C
10. A manager reports that staff members often forget the passwords to their
mobile devices and applications. Which of the following should the systems
administrator do to reduce the number of help desk tickets submitted?
A. Enable multifactor authentication.
B. Increase the failed log-in threshold.
C. Remove complex password requirements.
D. Implement a single sign-on with biometrics.: D
11. A technician suspects a rootkit has been installed and needs to be re-
moved. Which of the following would BEST resolve the issue?
A. Application updates
B. Anti-malware software
C. OS reinstallation
D. File restore: C
12. A technician is setting up a SOHO wireless router. The router is about ten
years old. The customer would like the most secure wireless network possible.
Which of the following should the technician configure?
A. WPA2 with TKIP
B. WPA2 with AES
C. WPA3 with AES-256
D. WPA3 with AES-128: B
13. A technician is troubleshooting an issue involving programs on a Windows
10 machine that are loading on startup but causing excessive boot times.
Which of the following should the technician do to selectively prevent pro-
grams from loading?
A. Right-click the Windows button, then select Run... entering shell:startup
and clicking OK, and then move items one by one to the Recycle Bin.
B. Remark out entries listed HKEY_LOCAL_MACHINE>SOFTWARE>Mi-
crosoft>Windows>CurrentVersion>Run.
C. Manually disable all startup tasks currently listed as enabled and reboot,
checking for issue resolution at startup.
D. Open the Startup tab and methodically disable items currently listed as
enabled and reboot, checking for issue resolution at each startup.: D
, Comptia A+ 1102
Study online at https://quizlet.com/_eess52
14. A call center technician receives a call from a user asking how to update
Windows. Which of the following describes what the technician should do?
A. Have the user consider using an iPad if the user is unable to complete
updates.
B. Have the user text the user's password to the technician.
C. Ask the user to click in the Search field, type Check for Updates, and then
press the Enter key.
D. Advise the user to wait for an upcoming, automatic patch.: C
15. When a user calls in to report an issue, a technician submits a ticket on
the user's behalf. Which of the following practices should the technician use
to make sure the ticket is associated with the correct user?
A. Have the user provide a callback phone number to be added to the ticket.
B. Assign the ticket to the department's power user.
C. Register the ticket with a unique user identifier.
D. Provide the user with a unique ticket number that can be referenced on
subsequent calls.: C
16. Which of the following is the MOST important environmental concern
inside a data center?
A. Battery disposal
B. Electrostatic discharge mats
C. Toner disposal
D. Humidity levels: D
17. A user is unable to log in to the network. The network uses 802.1X with
EAP-TLS to authenticate on the wired network. The user has been on an
extended leave and has not logged in to the computer in several months.
Which of the following is causing the log-in issue?
A. Expired certificate
B. OS update failure
C. Service not started
D. Application crash
E. Profile rebuild needed: A
18. A technician needs to format a USB drive to transfer 20GB of data from a
Linux computer to a Windows computer. Which of the following filesystems
will the technician MOST likely use?
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Exammate. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $9.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
55534 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 15 years now