BUSI 7140 FINAL EXAM WITH COMPLETE SOLUTIONS 100% VERIFIED
2 factors to determine power - ANSWER Personal attributes
Position characteristics
4 personal attributes - ANSWER Expertise
Attraction
Effort
Legitimacy
4 position characteristics - ANSWER Centrality - Access to information in a
communication network. Power is accrued via
horizontal & vertical relationships; Social Capital
Flexibility - Freedom to exercise judgment
Visibility - Interacting with influential people;
presentations vs. reports; task forces
Relevance - Working on the central objectives
and issues in an organization
3 strategies for turning power into influence - ANSWER Retribution; Forcing others to
do what you want
Reciprocity; Motivate others to do what you want
Reason; Demonstrate sensibility of doing what you want
, 5 Core dimensions of the Hackman & Oldham model - ANSWER Skill variety
Task Identity
Task Significance
Autonomy
Feedback
5 step process for leading positive change - ANSWER 1. Establish a positive climate
2. Create Readiness
3. Articulate Vision
4. Generate Commitment
5. Institutionalize Change
4 ways to categorize change - ANSWER incremental vs fundamental
reactive vs proactive
Small Win - ANSWER A small win is a concrete, complete, implemented outcome of
moderate importance. By itself, one small win may seem unimportant. A series of wins
at small but significant tasks, however, reveals a pattern that may attract allies, deter
opponents, and lower resis- tance to subsequent proposals.
Ways to foster positive climate - ANSWER Create positive energy networks
Create a climate of compassion
Identify people's strengths and unique compentencies
Theory of Reasoned Action - ANSWER Beliefs --> Attitude --> Intention --> Behavior/Job
Performance
5 human capital drivers - ANSWER Leadership practices
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