Process - ANSWER a sequential set of activities designed to lead to a specific outcome
Interpersonal Competence - ANSWER the ability to manage conflict, to build and
manage high-performance teams, to conduct efficient meetings, to coach and counsel
employees, to provide negative feedback in constructive ways
Organizational Culture - ANSWER the values and basic assumptions that typify an
organization. It refers to the most basic elements of an organization, or "just the way
things are around here
Locus of Control - ANSWER the second dimension of orientation toward change; the
viewpoint from which an individual judges the extent to which he/she controls his/her
own destiny
Orientation Toward Change - ANSWER an individual's adaptability to ever-increasing
levels of ambiguity and turbulence
Cognitive Style - ANSWER the manner in which an individual gathers and evaluates
information he/she receives
Personal Values - ANSWER an individual's standards that define what is good/bad,
worthwhile/worthless, desirable/undesirable, true/false, moral/immoral
Achievement Orientation - ANSWER an emphasis on personal accomplishment and
merit as the basis for getting ahead, used in contrast to an ascription orientation
Key dimensions that identifies international culture differences
,Ethical Decision Making - ANSWER well-developed set of moral principles used when
making decisions
Affective Orientation - ANSWER an emphasis on open displays of emotion and feeling
as being acceptable, used in contrast to a neutral orientation
Key dimension that identifies international culture differences
Tolerance of Ambiguity - ANSWER an individual's ability to cope with ambiguous,
fast-changing, or unpredictable situations in which information is incomplete, unclear,
or complex
Internal Locus of Control - ANSWER the viewpoint of an individual who attributes the
success or failure of particular behavior to his/her own actions
Neutral Orientation - ANSWER an emphasis on rational and stoic approaches to
problem solving, used in contrast to an affective orientation
Key dimension that identifies international culture differences
Self-Centered Level - ANSWER The first level of value maturity
Contains two stages of values development, moral reasoning, & instrumental values
Collectivism Orientation (Communitariansim) - ANSWER an emphasis on the
predominance of groups, families, or collectives over individuals, used in contrast to
individualism orientation
Key dimension that identifies international culture differences
, Threat-Rigidity Response - ANSWER the tendency of almost all individuals, groups,
and organizations to become rigid, meaning conservative and self-protective, when
faced with a threat
Ascription Orientation - ANSWER emphasis on attributes such as age, gender, or
family background as the basis for getting ahead
Key dimension that identifies international culture differences
Specificity Orientation - ANSWER an emphasis on separating work, family, and
personal roles in a society, used in contrast to diffusion orientation
Key dimensions that identifies international cultural differences.
Terminal Values - ANSWER values that wish desirable ends or goals for an individual
Self-Awareness - ANSWER a knowledge of one's own personality and individuality
Particularism Orientation - ANSWER a knowledge of one's own personality and
individuality
Key dimension that identifies international cultural differences
Values Maturity - ANSWER the level of moral development displayed by individuals
Conformity Level - ANSWER second level of values maturity, at which moral reasoning
is based on agreement with and support of society's conventions and expectations
Diffusion Orientation - ANSWER emphasis on integrating work, family, and personal
roles in a society, used in contrast to specificity orientation
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